ECRM Client Success Managers help buyers and sellers prep for our programs to ensure they get the most out of their experience. This includes learning the needs and objectives of the buyers, and educating suppliers on how to use our tools, how to prepare for buyer appointments, and how to set up their meeting spaces.

This includes webcasts in which buyers and sellers with experience at our programs providing advice from their own experiences with us on how to take advantage of every opportunity offered at our programs, from the meetings to the networking functions as well as the educational sessions.

They also host how-to webcasts on using the ECRM Connect App at a session.

In this interview ECRM's Joseph Tarnowski and Client Success Manager Dylan Hall discuss all of these services, which are collectively referred to as ECRMADVANTAGE.

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