This is the Square Apple Show.
I’m Dr Yong Hsin Ning, co-founder of Change Voyage Consulting. After 20 years of corporate life I have successfully transited to be an entrepreneur. Wearing multiple hats as an entrepreneur, adjunct lecturer, mother, wife, daughter, sister has taught me how to navigate life’s challenges. And my secret is? The square apple.
In this show, I will discuss tips and strategies to change the way you think about your personal and professional life. Because “if you change the way you look at things, the things you look at will change.”
Ready to activate the square apple in you? Welcome to the Square Apple Show! "
References:
1. Source of reference for the Channel Newsasia article: Tiah, C. (2017, 19 Sept). More than ‘just maids’, they’re athletes who bring hope to others. CNA Insider. https://www.channelnewsasia.com/news/cnainsider/more-than-just-maids-they-re-athletes-who-bring-hope-to-others-9230164
3.. The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. Source of reference for the misconception on "Multitasking" and the guide to "Chunking": Reh, J, F. (2019, July 4). Why Chunking Is Better Than Multitasking for Improving Work Efficiency. The Balance Careers. https://www.thebalancecareers.com/dont-multi-task-when-you-can-use-chunking-2276184
Cyril Northcote Parkinson postulated the law that work expands so as to fill the time available for its completion in 1955: Parkinson, C. Northcote. (1957). Parkinson's law:or, the pursuit of progress. Boston: Houghton
My PhD dissertation: Yong, H. (2017). “More free time, more overtime?” An examination of the overtime paradox for part-time employees through the lens of non-working time. Singapore Management University.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. References for Lewin's unfreeze refreeze metaphor: Lewin, K. (1947a). Frontiers in group dynamics: Concept, method and reality in social science; equilibrium and social change. Human Relations 1(1): 5–41 and Lewin, K. (1951). Field Theory in Social Science: Selected Theoretical Papers (ed. Cartwright D). New York: Harper & Row.
References for the adoption of telecommuting arrangements in Singapore: How many SG employees are in flexible working arrangements?. (2017, April 6). HRD. https://www.hcamag.com/asia/news/general/how-many-sg-employees-are-in-flexible-working-arrangements/149210
Source of reference for the 2016 study on the barriers and facilitators to flexi work arrangements in Singapore: Straughan, P, T., & Tadai, M, E.(2016). Addressing the implementation gap: An integrated approach to identifying barriers and facilitators to flexi work arrangements in Singapore. Asia Pacific Journal of Human Resources, 1-20. https://doi.org/10.1111/1744-7941.12126
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
Reference for the book titled "Switch" by the Heath brothers: Heath, C., & Heath, D. (2010). Switch : how to change things when change is hard (1st ed.). Broadway Books.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. Read more about the article written by Andy Wong: Wong, A. (2020, 14 June). Gen Y Speaks: I am an overseas graduate starting a new career as prime mover driver. And I’m proud of it. TodayOnline. https://www.todayonline.com/gen-y-speaks/gen-y-speaks-i-am-overseas-graduate-starting-new-career-prime-mover-driver-and-im-proud
References
Research on Cognitive and affective perspective-taking: Healey, M., & Grossman, M. (2018). Cognitive and Affective Perspective-Taking: Evidence for Shared and Dissociable Anatomical Substrates. Frontiers in Neurology, 9, 491–. https://doi.org/10.3389/fneur.2018.00491
Source of reference for the concept of "Cognitive vs Emotional Empathy":Clarke, J. (2020, April 7). Cognitive vs. Emotional Empathy. verywellmind. https://www.verywellmind.com/cognitive-and-emotional-empathy-4582389#citation-3
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
References:
1. Source of reference for the 5 stages of grief illustrated by the "Kübler-Ross model": Kübler-Ross model. (2020). Retrieved June 22, 2020, from https://en.wikipedia.org/wiki/K%C3%BCbler-Ross_model#:~:text=The%20K%C3%BCbler%2DRoss%20model%2C%20or,bargaining%2C%20depression%2C%20and%20acceptance.
References
The Japanese serial mentioned in this podcast is The Confidence Man, a light-herated and entertaining comedy on how a group of con artists work together to swindle vicious wealthy individuals out of their money: Tanaka, R, & Kanai, H. (Directors). (2018). The Confidence Man JP. [TV Series]. Fuji TV. https://www.imdb.com/title/tt8258938/episodes?season=1&ref_=tt_eps_sn_1
Source of reference for the concept of "Heuristics": Heuristics in judgment and decision-making. (2020). Retrieved June 22, 2020, from https://en.wikipedia.org/wiki/Heuristics_in_judgment_and_decision-making
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
The experiment of tapper and listeners by Dr Elizabeth Newton is from the book Make It Stick by the Heath Brothers: Heath, C; Heath D, (2007).Made To Stick: Why Some Ideas and Some Ideas Die. Penguin Random House LLC.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References
The reference for the fun fact that octopus has arms, and not tentacles: Cephalopod limb. (2020). Retrieved June 22, 2020, from https://en.wikipedia.org/wiki/Cephalopod_limb#:~:text=Barring%20a%20few%20exceptions%2C%20octopuses,suckers%20altogether%2C%20are%20called%20tentacles.
The quote "If you don’t prioritise your life, others will" nearing the end of the podcast is attributable Greg McKeown, an accomplished publick speaker and author in the fields of innovation and leadership. Source of quote: McKeown, G. (2014). Essentialism : the disciplined pursuit of less (First Edition). Crown Business.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References
The reference to the ADKAR Model: Prosci. (n.d). What is the ADKAR Model? https://www.prosci.com/adkar/adkar-model
References to the SIngapore government's efforts to drive digital adoption: Baharudin, H. (2020, June 1). New outfit to boost S'pore's digitalisation capabilities.The Straits Times. https://www.straitstimes.com/singapore/new-outfit-to-boost-spores-digitalisation-capabilities
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. Source of reference for the concept of "Choice Overload":Geerts, F. (2017, August 17). The Jam Experiment — How Choice Overloads Makes Consumers Buy Less. Medium. https://medium.com/@FlorentGeerts/the-jam-experiment-how- choice-overloads-makes-consumers-buy-less-d610f8c37b9b
References:
References:
1. The reference to the reality TV Shark Tank on the episode of Skinny Mirror: Taylor, K. (2018, March 15).The Skinny Mirror – Shark Tank Pitch – After Show Update. Kirk Taylor. https://kirktaylor.com/the-skinny-mirror-shark-tank-pitch-after-show-update/
References:
1. The korean drama referred to in the podcast is: Misaeng: Incomplete Life, which aired between October to December 2014. The reference for the drama: Kim, M, N., & Lee, C, H. (Executive Producers). (2014). Misaeng: Incomplete Life. [TV Series]. Number 3 Pictures. https://www.netflix.com/sg/title/80165295?source=35
References
The reference to the ADKAR Model: Prosci. (n.d). What is the ADKAR Model? https://www.prosci.com/adkar/adkar-model
The quote "If you are not willing to learn, nobody can help you; and if you are determined to learn, nobody can stop you." in the beginning of the podcast is attributable Zig Ziglar, an American author and motivational speaker. Source of quote: Ziglar, Z. (2014, November 20). If you're not willing to learn, no one can help you. If you're determined to learn, no one can stop you. Zig #Ziglar [Tweet]. Twitter. https://twitter.com/thezigziglar/status/535275622025932800?lang=en
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
References:
1. The reference to the familiarity heuristic can be found in "Decisive" by the Heath brothers: Heath, C., & Heath, D. (2013). Decisive : how to make better choices in life and work (1st ed.). Crown Business.
References
Research on whether entrepreneurs learn from their failures: Ucbasaran, D., Westhead, P., & Wright, M. (2011). Why Serial Entrepreneurs Don’t Learn from Failure. Harvard Business Review, 89(4), 26.
Reference to the book "Testing business ideas": Bland, D., & Osterwalder, A. (2020). Testing business ideas. John Wiley & Sons, Inc.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
The MARS Model is developed by Dr Steven McShane and Dr Mary An Von Glinow who state that there are four factors which directly influence employee behavior and the resulting performance. These four factors are motivation, ability, role perceptions (the individual’s expected role obligations), and situational factors abbreviated as MARS Model. More details can be found in McShane, S., & Glinow, M. A. V. (2017). Organizational behavior. McGraw-Hill Education.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
References
References:
Harold and the Purple Crayon is a 1955 children's book series by Crockett Johnson.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
Reference to Derek Siver's quote: Sivers, D, (2015). Anything You Want: 40 Lessons for a New Kind of Entrepreneur. Portfolio.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
References
Research on whether entrepreneurs learn from their failures: Ucbasaran, D., Westhead, P., & Wright, M. (2011). Why Serial Entrepreneurs Don’t Learn from Failure. Harvard Business Review, 89(4), 26.
References to the book "Thinking in Bets": Duke, A. (2019). Thinking in Bets: Making Smarter Decisions when You Don't Have All the Facts. Portfolio.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
Elastic – Flexible Thinking in a Constantly Changing World. Mlodinow, Leonard (2018). UK, Penguin Books
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
"When the outcome is good, it doesn’t mean that you can claim any credit, you may just be lucky." is from Annie Duke's book "Thinking in Bets": Duke, A. (2019). Thinking in Bets: Making Smarter Decisions when You Don't Have All the Facts. Portfolio.
The reference to avoid narrow frame in decision making can be found in "Decisive" by the Heath brothers: Decisive – How to Make Better Decisions. Heath, Chip & Heath, Dan (2013). Great Britain, Random House Books.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
More details about the resource-based view of the firm can be found in this article: Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.
More details about the ability of entrepreneurs to uncover opportunities can be found in this article: Alvarez, S. A., & Busenitz, L. W. (2001). The entrepreneurship of resource-based theory. Journal of management, 27(6), 755-775.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
Books referenced in this podcasts are:
Duke, A. (2019). Thinking in Bets: Making Smarter Decisions when You Don't Have All the Facts. Portfolio.
Elastic – Flexible Thinking in a Constantly Changing World. Mlodinow, Leonard (2018). UK, Penguin Books
Decisive – How to Make Better Decisions. Heath, Chip & Heath, Dan (2013). Great Britain, Random House Books.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
Switch – How to change things when change is hard. Heath, Chip & Heath, Dan (2010). London, Random House Business Books.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
References:
References:
1. The 3 components of change capability are detailed in a textbook written by William Q. Judge. Judge, W.Q. (2012). Focusing on Organizational Change. Retrieved from https://open.umn.edu/opentextbooks/textbooks/focusing-on-organizational-change
References:
1. The influence of value and ability on an individual's likelihood to embrace the change is based on a journal article written by Dr Bryan J. Weiner. Weiner, B. J. (2009). A theory of organizational readiness for change. Implementation science, 4(1), 67.
References:
1. Source of reference about the name of Jagalchi market: https://zenkimchi.com/korean-food-101/traveling/visiting-jackeys-seafood-at-jagalchi-market-busan/ (retrieved on 12 Feb 2020)
Lonely Planet's review about Jacky Seafood's review: https://www.lonelyplanet.com/south-korea/busan/restaurants/jackys-seafood/a/poi-eat/1513087/357415 (retrieved on 12 Feb 2020)
Research that shows that in an information rich online world, people do not have the cognitive capacity or time to evaluate information systematically, and instead use various shortcuts. Source of information: Metzger, M.J., Flanagin, A.J., Medders, R., 2010. Social and heuristic approaches to credibility evaluation online. J. Commun. 60 (3), 413--439.
Source of reference for the concept of "Bandwagon Heuristics": Sundar, S., 2008. The MAIN model: a heuristic approach to understanding technology effects on credibility. In: Metzger, M., Flanagin, A. (Eds.), Digital Media, Youth, and Credibility. MIT Press, Cambridge, MA, pp. 73--100.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. Source of information about the city of Gyeongju is from the UNESCO World Heritage Convention website. Retrieved from: http://whc.unesco.org/en/list/976
The 3 techniques of reframing are from the book Decisive – How to Make Better Decisions. Heath, Chip & Heath, Dan (2013). Great Britain, Random House Books.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. Source of information about the Gamcheon Cultural Village revitalisation project:
Urban Sustainability Exchange case study - https://use.metropolis.org/case-studies/gamcheon-culture-village
The MARS Model is developed by Dr Steven McShane and Dr Mary An Von Glinow states that there are four factors that directly influence employee behavior and the resulting performance. These for factors are motivation, ability, role perceptions (the individual’s expected role obligations), and situational factors abbreviated as MARS Model. More details can be found in McShane, S., & Glinow, M. A. V. (2017). Organizational behavior. McGraw-Hill Education.
Harvard Business Review article shows that signs of progress is a key source of motivation for individuals. Source of information: Teresa Amabile, T. & Kramer, S.J. (2011, May). The Power of Small Wins. Retrieved from https://hbr.org/2011/05/the-power-of-small-wins.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. Source of information about the Gamcheon Cultural Village revitalisation project:
Urban Sustainability Exchange case study - https://use.metropolis.org/case-studies/gamcheon-culture-village
References:
Schoemaker, P. (2011). Brilliant mistakes: Finding success on the far side of failure. Wharton Digital Press.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. The findings referenced in this podcast is published in: Yong, H.N., & Reb, J. (2017). To work or not to work? Asian Management Insights, vol. 8, pp. 66-71. A pdf copy of the article can be downloaded via this link: http://bit.ly/2-work-not-2-work
The full research on working overtime in a part-time work context: Yong, H.N., “More Free Time, More Overtime?” An Examination of the Overtime
Paradox for Part-Time Employees through the Lens of Non-Work Time
(doctoral dissertation). Singapore Management University, Singapore, 2017. A pdf copy of the research can be downloaded via this link: http://bit.ly/whyovertime
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. Burnout is faced by 1 in 8 employees in Singapore: https://www.pacificprime.sg/blog/employee-burnout-in-singapore/; https://www.hrinasia.com/press-release/cigna-well-being-survey-reveals-decline-in-singaporeans-wellness/
Sources of information about Charlie Hoehn's burnout:
Tim Ferris' blog - https://tim.blog/2014/02/13/anxiety-treatments/
Charlie Hoehn's website -
https://charliehoehn.com/2013/05/19/how-i-cured-my-anxiety/
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. Harold and the Purple Crayon is a 1955 children's book series by Crockett Johnson.
The references to Harold's adventures are from the Chinese version of "Harold's Fairy Tale". Johnson, C. (1956). Harold's Fairy Tale. Jieli Publishing House, Guangxi, China.
Quote by Greek Stoic Philosopher, Epictetus says “Make the best of what is in our power, and take the rest as it occurs”: https://philosiblog.com/2012/08/15/make-the-best-use-of-what-is-in-your-power-and-take-the-rest-as-it-happens/
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. Exchange between Chinese Philosophers: The debate between Zhuangzhi and Huizi is recorded in the book of Zhuangzi. This book is an ancient Chinese literature from the late Warring States period 476–221 BC that shows the carefree nature of the ideal Taoist sage. See https://en.wikipedia.org/wiki/Zhuangzi_%28book%29 (accessed 9 Dec 2019) and https://pages.ucsd.edu/~dkjordan/chin/LaoJuang/JoyOfFishe.html (accessed 4 Dec 2019)
Quote “If I am a hammer, everything out there is a nail”: This quote is adapted from a similar one which is often attributed to Mark Twain. For more discussion of deformation professionelle, which is the tendency to view things from the perspective of one’s professional experience, refer to Rolf Dobelli (2013), London: Hodder & Stoughton Ltd, p 280.
Tim’s podcast interview with Ann Miura-Ko: Refer to https://tim.blog/2018/08/07/the-tim-ferriss-show-transcripts-ann-miura-ko/ (accessed 9 Dec 2019) for details on the podcast interview.
Story of the businessman and the fisherman: This story was told to me by a friend. I googled it up and found that there are numerous versions which are largely similar. You can refer to: https://paulocoelhoblog.com/2015/09/04/the-fisherman-and-the-businessman/ for one of the versions.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. The MARS Model is developed by Dr Steven McShane and Dr Mary An Von Glinow states that there are four factors that directly influence employee behavior and the resulting performance. These for factors are motivation, ability, role perceptions (the individual’s expected role obligations), and situational factors abbreviated as MARS Model. More details can be found in McShane, S., & Glinow, M. A. V. (2017). Organizational behavior. McGraw-Hill Education.
References:
1. Study by McKinsey and Company: https://www.straitstimes.com/opinion/the-scary-and-exciting-future-of-jobs
OECD study: https://www.economist.com/graphic-detail/2018/04/24/a-study-finds-nearly-half-of-jobs-are-vulnerable-to-automation
Switch Framework: See Switch – How to change things when change is hard. Heath, Chip & Heath, Dan (2010). London, Random House Business Books.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
References:
1. Kohlrieser, G. (2011). Hostage at the table: How leaders can overcome conflict, influence others, and raise performance (Vol. 145). John Wiley & Sons.
Schoemaker, P. (2011). Brilliant mistakes: Finding success on the far side of failure. Wharton Digital Press.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
Episode 5: From Problem-Focused to Customer-Focused
The course mentioned in this episode uses the Business Model Canvas: See Business Model Generation. Osterwalder, Alexander & Pigneur, Yves (2010). New Jersey, John Wiley & Sons, Inc.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
Episode 4: How I use Switch Framework to change the behaviour of my child
References:
1. Switch Framework: See Switch – How to change things when change is hard. Heath, Chip & Heath, Dan (2010). London, Random House Business Books.
Episode 3: How to Turn a Round Apple into Square Apple
References:
1. Reading man and twins puzzle: These puzzles were originally from a 2015 study in the Journal of Problem Solving and reproduced in the book Elastic – Flexible Thinking in a Constantly Changing World. Mlodinow, Leonard (2018). UK, Penguin Books. p 97-98.
Thinking the Opposite: Some variations of this technique were mentioned in the book Elastic – Flexible Thinking in a Constantly Changing World (see above for detailed reference), p93-94 and Decisive – How to Make Better Decisions. Heath, Chip & Heath, Dan (2013). Great Britain, Random House Books. p 92-114
Business Model Canvas: See Business Model Generation. Osterwalder, Alexander & Pigneur, Yves (2010). New Jersey, John Wiley & Sons, Inc.
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
Episode 2: Who Are You
References:
1. Square apple sold in Busan, Koran: See http://koreajoongangdaily.joins.com/news/article/article.aspx?aid=2943440 (retrieved on 9 Dec 2019)
Divergent: Divergent is the first novel of a Trilogy written by Veronica Roth. It was made into an action move in 2014. For more details, see https://en.wikipedia.org/wiki/Divergent_(film) (accessed on 9 Dec 2019)
Korean drama “Extra-Ordinary You”: “Extra-Ordinary You” is a South Korean television series based on the Webtoon “Found by Chance”. The series aired on MBC TV from October 2 to November 21, 2019. For more details, see https://en.wikipedia.org/wiki/Extraordinary_You (accessed on 9 Dec 2019)
The quote "Change the way you look at things, and the things you look at change" in the introduction to the podcast is attributable Dr Wayne Dyer, an internationally renowned author and speaker in the fields of self-development and spiritual growth. Source of quote: Dyer, W. (2009), Success Secrets, Retrieved from https://www.drwaynedyer.com/blog/success-secrets/
Dr. Yong Hsin Ning, Founder of Change Voyage - You Didn't Make All Those Sacrifices and Changes To Just Stay The Same.
In this episode, we have a very special guest. She has worked with clients from across both the public and private sectors in the defense, industrial relations, consumer goods, telecommunications, and airline industries. She’s currently the co-founder and director of Change Voyage Consulting, a multi-consulting firm that provides tailored solutions in the areas of organizational and individual change.
She is also an adjunct lecturer at the Lee Kong Chian School of Business at the Singapore Management University (SMU). She has obtained a Ph.D. from SMU. Her dissertation topic centers around her part-time employees managed non-work time to reduce the tendency to work overtime.
The Glue
Dr. Yong, is known as a “glue”, when asked to elaborate on this, this is what she said:
(3:19 - 48) I realized that using the glue analogy, is something that resonates with people. So imagine your organization is going through a change. Maybe a new system, new performance appraisal system, merger acquisition, etc. But at first, people are all thinking about the change in different ways to see the management, and uses, even the people who come in to do the project. They are all in a space of themselves.
(3:49 - 04:02) So what our company does? Is that we go in and we try to glue them all together, for what? So that they can move towards the goal in a concentrated manner that they can move together.
(04:03 - 4:20 ) But I also don’t want to be the glue for too long. What I want to do is that I hope that one day they will be able to produce their own glue, and they will then glue themselves together to move towards the goal that they want to do. So essentially, that’s what I do for a living.
Time Management Strategies
Dr. Yong shared strategies in order to optimize things.
(05:00-29) So one thing at a time, firstly. Secondly, telling myself it’s possible. So a lot of times we are constrained by our paradigm and constrained by what other people tell us that we can or we cannot do. So if we want to just dissect and peel the onion and think about critically how do I fit things in, how do I reorganize my time to make things possible it can be done.
(5:39-6:01) The first strategy is better optimization of my time. So for me a lot of times I spend working either very early in the morning where there is no disruption and before I go to work and also doing times where I’m waiting for my kids to come off from their enrichment class.
(06:08-32) The second strategy is to leverage other people to collaborate with you to be able to juggle. So for example when I did my dissertation I had to be away from the office for a long period of time. Sometimes for a whole week from Monday to Saturday and I had to work closely with my clients and my team members to be able to continue the work even though I was not around.
Passion makes things possible
Being passionate will lead us to do the impossible and get the expected results not only for ourselves but for the people we are influencing and working with, Dr. Yong shared:
(07:16-8:09) my passion is in creating knowledge as well as delivering knowledge to people. The part that keeps me going is to understand how do I make something so simple that it is very, very easy for the students to consume. So the topic that I teach is around business model design and for students who haven’t been outside into the real world and they need to deal with the real clients is really tall order. So it’s almost like describing a color that you have not seen before. How do I simplify the complex to make something that seems so insurmountable to be something that is really within the comfort zone of students is a challenge that I post to myself and that’s what makes me tick.
Life-changing decision
Not all the decisions we make in life are easy. It will require courage and the ability to see the bigger picture.
(08:46)So I was about 40 years old when I hit a roadblock in my career so at the point in time it was endless juggling with work and with my family, my two children who were very young then. I remembered every time during the journey out to work I would always have this voice in my head, “I wish I could quit”, and very quickly there was another voice that came up in response to that voice which says “why not?”
(09:23)So the list was very long in the beginning but as a very structured person, I tried to cross out the list one by one to clear the hurdles off, to justify and clear the hurdles in terms of why I should or should not quit. After a while, I realized that I was holding myself hostage. Fear was holding me hostage because I was concerned about a loss of financial comfort I was fearful of the loss of professional structure because I was somebody and if I left I would become nobody.
(10:03)After quite a long struggle, I decided to set myself free. So what do I mean in setting myself free? So, there is a book, one of my favorite books which is Hostage at the Table and is written by an ex-police officer, I believe his name is called George Kohlrieser. So what he said was in a hostage situation, you need to understand the needs and wants of the hostage in order to satisfy and establish a bond between the hostage.
Taking a step forward
In life, sometimes the greatest obstacle is our own self. But breaking away from the comfort zone can lead us to do greater things than where we are right now.
(10:36)So for me, the person who is taking hostage of myself is me and therefore I have to come to terms with the fear and also come to terms with how do I overcome the challenges. So eventually I come to terms with that and even on the day that I left, I did not have a clear idea of what I wanted to do. But I had convinced myself enough that I had to take that challenge and I was game to learn new things and to live in some form of ambiguity.
(11:15)So I took the step forward and the first thing that I did was to take on a Ph.D. course.
(12:40)I’m glad I took that step because it has led me on to think about how differently I wanted to deliver change management services for my clients and I was exposed to a network of people that I would have never been able to be exposed to entrepreneurs, CEOs, founders of companies, who gave me very different insights from what I would have gotten if I were to stay as an employee.
The impact of the new networkWith new connections come new opportunities and different avenues for personal and professional growth.
(13:40)These people helped me to think about things very differently. My favorite quote is from Dr. Wayne Dryer “If you change the way you look at things, the things you look at change.”
(13:53)Because of the people that are in my new network, my classmates and my fellow course mates. The way that they think about problems is very different from how I would approach them and this gives me the inspiration to do things differently.
(15:08)Because their network is very vast and varied this has also exposed me to a lot more opportunities in terms of my business.
Change management in a gist
Here is what Dr. Yong explained about the work she does.
(15:23)How do you get your entire team or entire organization to move towards a goal in a concentrated and integrated fashion? Everybody the same, everybody aligned to the vision, everybody geared up to reach to the goal. That is the goal and objective of change management.
Favorite F word
Of the F word, freedom is Dr. Yong’s favorite
(19:42) Definitely Freedom
(19:46)The reason why I started this company with Stacey my co-founder is precise because of the F word, Freedom. Freedom to be able to deliver what we are considered as the best service and the best value to our clients without the constraints of typically lighter set-ups and secondly, the flexibility to decide where and how I want to use my time.
Key Takeaways:
Key Resources:
Visit Dr. Yong’s Linkedin: https://www.linkedin.com/in/hsinningyong/?originalSubdomain=sg
Follow Dr. Yong in Twitter: @hsinningyong
Visit Dr. Yong’s Website: https://www.changevoyage.com