In this episode, Amir chats with Brajesh Jha, SVP and Global Business Leader of Data Tech and AI at Genpact, about scaling Generative AI (Gen AI). They explore what 'Gen AI at scale' means, drawing parallels with past technological waves like computerization and robotic process automation. Topics include the importance of data quality, strategic and technological considerations, and reimagining business models to leverage AI effectively. Brajesh shares Genpact's transformation journey and practical advice for harnessing Gen AI's power, emphasizing a strategic, data-driven, AI-first mindset.
Highlights:
01:21 Understanding Gen AI at Scale
02:14 Historical Context of Technological Evolution
05:09 Challenges and Opportunities with Gen AI
05:48 Apple Intelligence and Data Utilization
12:10 Strategic Considerations for Gen AI
15:23 Importance of Data Quality
18:31 Steps for Successful Gen AI Implementation
23:38 Future of Gen AI in Business
Guest:
Brajesh Jha is a Senior Executive with over two decades of experience in professional services at multi-billion-dollar technology companies. Currently, he leads Genpact's Technology, Media, and Entertainment vertical, managing global business operations that deploy Analytics, Artificial Intelligence, and Intelligent Automation capabilities. He also drives co-innovation with various micro-segments, including studios, cable providers, publishers, entertainment companies, and advertising agencies, to build new operating models and enhance customer experiences.
LinkedIn: https://www.linkedin.com/in/brajeshjha
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