In this podcast episode, Amir interviews Addhyan Pandey, Zoro.com's Senior Director of AI and Data. They discuss the role of data platforms in serving businesses, mainly focusing on advanced technologies like machine learning and AI. Addhyan explains Zoro's current AI maturity, the challenges posed by data quality, and the concept of technical debt in data management. He also touches on the importance of self-service and human-in-the-loop systems for enhancing business processes. Addhyan shares his experience at Zoro and provides insights on strategic prioritization and stakeholder engagement in data projects.

Highlights:

01:13 AI and Machine Learning at Zoro

03:13 Challenges in Data Quality and Technical Debt

05:45 Balancing Business Needs and Data Feasibility

11:43 Self-Service and Human in the Loop

15:14 Addhyan's Onboarding Experience at Zoro

Guest:

Addhyan Pandey is the Head of AI and Data at Zoro.com, an e-commerce platform focused on supporting businesses. Before this role, he led Machine Learning and Platform teams at Cars.com and Groupon, addressing diverse marketplace and e-commerce challenges. He also spearheaded the re-platforming of the tech stack at Cars Commerce as part of the Product and Strategy teams. With several research papers and patents in machine learning, Addhyan holds a strong technical background and a degree in electronics and communication engineering.

LinkedIn: https://www.linkedin.com/in/addhyan-pandey