Highlights from this week’s conversation include:

• Oakley Update: Passenger Authorization (2:50)
• Evaluation of freight in 2023 (8:04)
• Loads Oakley handles per week (12:41)
• The need for hauling maximum allowable weight (14:31)
• The need for communication across operations (23:06)
• Preventing service failures and maximizing earnings (30:44)
• Customer service and communication (36:35)
• Thanking our owner-operators (41:42)
• Improving dispatch communication procedures (45:20)

Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com.