The Crisis Cast: Recent Episodes
Lissa Druss & Thom Serafin
The Crisis Cast is a conversational journey in business leadership during a crisis. Our cast of experts review crisis management scenarios and provide resources for navigating uncharted waters. Each episode is moderated by renowned crisis communicators Lissa Druss and Thom Serafin.
Born into a family of art collectors, Clinée Hedspeth advocates that creative expression is in Chicago's DNA. In this episode, Lissa & Thom visit with a renowned global art curator who is driven to prove the economic impact of cultural spaces. Why would Clinée leave Paris to lead DCASE for Mayor Brandon Johnson? How does she intend to change the city's narrative around the world? What does crisis management look like in the art world? The answers are inside this conversation with Chicago's Commissioner for Cultural Affairs and Special Events.
What fueled the public feud between Donald Trump and Elon Musk? Journalist Ray Hanania suggests reporters are spending too much time on the rhetoric, and not seeking the real story.
In this episode of the Crisis Cast, Thom Serafin chases answers to what sent President Trump and his DOGE leader Musk into a relationship tailspin. Hanania reminds us of what he says is the President's major motivator: media shock value. He cautions that "perspective journalism" is leading us farther from the truth.
Ray Hanania is a veteran of the Daily Southtown and the Chicago Sun-Times. The award-winning journalist is now senior writer for the Arab Daily News and co-hosts the podcast Two Guys on Politics.
There's a ton of great stories about someone "blowing up" on the internet. Our favorite tale is what we'll cover in this week's episode.
Matthew Serafin is a corporate strategist by day, and a concert streaming superstar by night. In this edition of the Crisis Cast, we'll learn how Matthew went viral all because of his passion for the music of Beyoncé. How is this a crisis? Well, the planet is hurting for strong and supportive communities. Matthew Serafin is gifted, when it comes to connecting people.
Join Lissa Druss and Thom Serafin for a conversation about finding meaningful engagement, with Thom's son Matthew (a Crisis Cast co-founder).
It's true. Our guest this week has the pope's cell phone number. But long before cell phones, Father Anthony Pizzo was a close confidant of Cardinal Robert Prevost. In this episode, Father Pizzo shares the story of his 50-plus year friendship with the first American pontiff. Lissa Druss and Thom Serafin explore the depths of the Augustinian order, what the world stage can expect from Pope Leo XIV, and why he'll insist on the care of common people.
The United States Oath of Citizenship is the destination of some of the brightest minds and biggest hearts that call our nation home. Inspired by the naturalization ceremony at Ellis Island's Great Hall on Constitution Day 2022, this episode traces the paths of our hosts' ancestors. We'd like to honor every family's story by sharing the origins of Lissa & Thom from their roots in Italy and Poland. The Crisis Cast team invites you to share your story. Simply record a voice memo and email it to theccasteam@gmail. Be sure to include your first name and where you listen to our show.
As the field of candidates to replace Dick Durbin in the U.S. Senate, we've put together the manual on what it will take to win that seat.
In this episode, Lissa & Thom welcome back professor Robin Johnson of Monmouth College. Robin is the first call anyone should make if you want to really understand voters in the midwest -- especially downstate Illinois. This discussion hits on Illinois' national perspective, the source of the widening political divide, the changing nature of political engagement among younger voters, and much more. Welcome to our 300-level course: How To Be Illinois' Next Senator.
George Ryan's legacy is built largely on being the Illinois Governor who halted prison executions. The son of a pharmacist, Ryan grew up in Kankakee County where he launched one of the most storied and complicated political careers in Illinois history
In this episode, Lissa Druss and Thom Serafin revisit a conversation we had with Illinois’ 39th governor on May 2nd 2021. Mr. Ryan died May 2, 2025, at age 91. You'll hear Lissa & Thom's personal reflections on former Governor Ryan. Plus, Mr. Ryan shares what drove him to write the book Until I Could Be Sure: How I Stopped the Death Penalty in Illinois.
This is a tale of two governing bodies. In this episode, we go to grad school on the stark differences between Illinois' municipal and state pensions. Lissa Druss and Thom Serafin are in our chat room with Naperville's city manager, Doug Krieger and Mark Fowler, executive director of the Northwest Municipal Conference. Both leaders have been instrumental in stabilizing city pensions across the state, but reforms in Springfield may threaten that stability. We'll get into a conversation about why Illinois's pension system is far more attractive than those of neighboring states. Plus, you'll hear what's driving moves to fix what isn't broken.
Funding for healthcare has reached an unprecedented crossroad. But the path of Humboldt Park Health is secured through the tenacious leadership of its president, José R. Sánchez. He tells the Crisis Cast, "I wake up thinking I'm going to conquer the world." In this episode, Lissa Druss talks with Mr. Sánchez about the critical role of safety net hospitals in underserved communities. Sánchez shares just how vulnerable community hospitals are, and how his team transformed Humboldt Park Healthcare through key initiatives and fundraising. You'll learn why he's seen a drop in the stigmas around mental health, and how he has navigated the politics of healthcare. This week's Crisis Cast heroes are Michelle & Melissa Gomez, creators of Tu Casa.
How is it that Chicago still lacks a city charter? We're chasing the answer to that question this week with Kam Buckner who represents the 26th District in the Illinois General Assembly. Rep. Buckner insists the city's lack of a constitution keeps us from any effective governance. In this episode, Lissa & Thom get to the heart of how Rep. Buckner's long and illustrious resume led him to Springfield. We'll hear how he's drafting a values document for city, and why he's been able to attract support from the left, the right, and the middle in the process. Kam shares lessons of wisdom from his father, a Chicago Police officer in the 1980s. It's our exclusive preview of the book he's writing on leadership — with his father's priceless quotes at the center of it. This week's Crisis Cast hero: Unblocked Englewood's Tonika Johnson.
After a storied career in media, Roe Conn is living his father's dream for him, as a devoted public servant. In the summer of 2021, Conn became a sworn deputy and Director of the Cook County sheriff's office. In this episode of the Crisis Cast, Lissa Druss & Thom Serafin dig into what a career pivot like that looks and feels like. We'll hear about Conn's task force to reduce carjackings in Cook County and his insights on crime analytics. Plus, April 1st marked a major shift in the electronic monitoring of criminal offenders, and we'll explore its impact on the justice system. Read about this week's Crisis Cast hero, Jahkil Jackson, here.
On March 17, 2020 Lissa Druss called us together to button down the launch of this podcast. It was just days prior to the State of Illinois' official call for a "shelter in place" due to the global pandemic. In this episode, Lissa, Thom Serafin, and our producer Todd Manley met on St. Patrick's Day 2025 to discuss what we've learned about leadership and humanity over the past five years. We'll share our five most-downloaded episodes and listen back to the many voices that have been our "crisis" teachers. Plus, we'll wade in the waters of gratitude for all of you who've made our 5th anniversary possible by listening.
Too many voices simply complain about the struggles of our state. Wirepoints President Ted Dabrowski enters our chat room with solutions for Illinois. Ted's approach is driven by 16-year career in international finance, based in Poland and Mexico. During this episode, you'll hear what compelled Dabrowski to come home to engage in public policy. Plus, we'll dive into the what can be done to change the state's power dynamics, and how to engineer a turnaround in economic growth. Ted Dabrowski is a first generation American, with a master's degree from the University of Chicago and MBA from the Wharton School. This week's Crisis Cast hero is Dion Dawson, founder of Dion's Chicago Dream.
Four "sanctuary city" mayors faced a grilling before Congress this week. How did Chicago's Brandon Johnson perform? You'll hear his grade from Chicago Tribune investigative reporter Gregory Royal Pratt. Pratt is literally writing the book on City Hall, and breaks down the chaos of a 6-plus hour hearing on Capitol Hill that questioned Chicago's role in immigration reform. Lissa & Thom get into the weeds on the city's fractured political factions, and the future of reporting in the age of social media. Plus, Greg Pratt offers his list of politicians who can bridge the gaps between deeply divided power groups. Pratt is author of the book The City is Up for Grabs.
In times of crisis, few organizations can rise to the occasion like The Salvation Army. But a $24 million budget shortfall, driven by Elon Musk's team at DOGE is putting the services "The Army" provides in peril. During this episode, we examine the impact of massive federal funding cuts on non-profits. Lissa Druss is joined by Brian Bernardoni, Executive Council Chair for the North & Central Division of The Salvation Army. We'll unravel the complexities of financing non-profits. Plus, break down how state by state, politics is driving the flow of money. This week's Crisis Cast Hero: Jacqueline Alcántara
We've had more than a week to digest the trial of former Illinois House speaker Michael Madigan. We're still processing. Who better to guide that thinking than the Chicago Tribune's investigative reporter Ray Long. In this episode, Ray joins Lissa & Thom to explore the implications of Madigan's conviction on Illinois politics and the broader issues of corruption within Illinois' political system. We'll get into the challenges of ethical governance and the role of journalism in documenting political misbehavior. Plus, we ponder the question of whether politicians are capable of policing themselves. Ray Long is two-time Pulitzer Prize finalist, and author of The House That Madigan Built: The Record Run of Illinois' Velvet Hammer.
Here's some political whiplash. Former Illinois House Speaker Michael Madigan historic corruption conviction lands just days after impeached Governor Rod Blagojevich is pardoned by President Donald Trump. Some might say, "Only in Illinois."
During this episode of the Crisis Cast, Lissa Druss and Thom Serafin contemplate whether Madigan's conviction signals the full closure of Springfield's legacy patronage culture. Plus, what kind of price will the state pay for J.B. Pritzker's pursuit of the national spotlight?
How do you find the words, when events leave you speechless? That's one of the questions that faced Los Angeles-based screenwriter and producer Amy Guth during the recent wildfires. During this episode, Thom Serafin gets curious about writer's block and hidden narratives with Amy. This is a conversation about getting started on a book, on a film, on anything. Plus, you'll learn how Guth became a baroness. Amy Guth also hosts two podcasts: Crain's Daily Gist and Words Matter. You can read her blog Writing for Weird Times on Substack.
The midair collision of an American Airlines passenger plane and an Army Black Hawk helicopter underscored the critical nature of crisis response. A space Lissa Druss and Thom Serafin live and breathe.
During this episode of the Crisis Cast, we'll discuss the hard realities facing the new Secretary of Transportation, Sean Duffy. Plus, we'll chat through the White House's on again-off again funding freeze and what may have fueled its demise.
This conversation hits warp speed with Lissa's first question. Will the new economic policies of the White House bring benefits or detriments? Who better to answer that, than our financial wellness guru Ilyce Glink? We'll learn how to square public perception with economic reality as Lissa Druss and Thom Serafin dig into Ilyce's expertise on the market, and our place on the global stage relative to tariffs. Does it make sense to cap credit card interest, and should you wait before diving into your next real estate transaction? A lot of answers and even more questions on this episode of the Crisis Cast.
Serious political junkies jump right into predicting the next ballot. Listen in as Lissa Druss and Thom Serafin trespass on 2026. We invited Axios Chicago's Justin Kaufmann back to debate the shifting tides for the 5th floor of Chicago's City Hall, the governor's mansion, and a very critical U.S. Senate seat.
During this episode of the Crisis Cast, we examine what might be the tipping point for Mayor Brandon Johnson. Plus, what's the next move for Senator Dick Durbin, and who will step up to prioritize public safety?
You're only as smart as the people around you. So, in the midst of 2020's global pandemic we went searching for voices smarter than us. We wanted to learn how compassionate leaders navigated uncharted waters. The Crisis Cast with Lissa Druss & Thom Serafin was born, and 185 episodes later we're grateful to have you along for the ride. During this conversation, we'll revisit the wisdom of our favorite voices. Lissa, Thom, and producer Todd Manley also consider whether the lessons learned are making a difference in our world and the streets where we live. While our favorite places are the neighborhoods of Illinois, we'll celebrate our stops in Italy, Ukraine, Israel, and Washington D.C., among others. Plus, you'll hear how Lissa's concept for this podcast was originally going to be a show on WGN Radio. Welcome to Season 6 of the Crisis Cast!
We close out 2024 and our fifth season with some humorous wisdom from our archives.
Al Gini is an archaeologist of ideas, and renowned author. In this episode of The Crisis Cast, he shares his adventures in training future leaders as professor of Business Ethics at Loyola University of Chicago.
You'll meet his Uncle Joe, a teacher of survival through laughter. Prof. Gini schools us on what we truly need from politicians and what we might do about historical figures and their monuments. Al Gini has authored seven books on ethics and more, including 10 Virtues of Outstanding Leaders and The Importance of Being Funny. This episode was originally released in November of 2020.
We got a wake-up call during this episode of the Crisis Cast. On a show about problem solving during a crisis, Father Greg Sakowicz reminds us, "Life is a mystery to be lived, not a problem to be solved."
Father Greg is rector of Chicago's Holy Name Cathedral, and gives Lissa, Thom, and all of us some mysteries to ponder. During his 40-plus years as a priest, Father Greg has fed his passion for humor and stories through his radio show and his weekly essays to parishioners. This episode leans into slowing life down enough to keep the kindness of Christmas alive year round.
On heals of the 2024 election, there's a lot stirring in our neighborhoods about the federal funding that may vanish. All of which collides with the City of Chicago's nearly $3 billion budget deficit. Durning this episode, Justin Kaufmann of Axios Chicago joins Lissa & Thom to talk about our present day council chaos. Justin sees it as a hearkening back to the "council wars" of the 1980s. What's driving this dysfunction? Can Mayor Brandon Johnson actually be a collaborator in chief? These are just some of the answers we're chasing. Plus, is Governor J.B. Pritzker helping with his harsh tones for the incoming Trump administration?
Music therapy is innovating every day. Yet much of the practice is misunderstood. Clare Takash joins Lissa & Thom during this episode to explain her journey to becoming a music therapist at Rush University Medical Center in Chicago. Music therapy provides the clinical and evidence-based use of music interventions for patients with autism, trauma survivors, Parkinson's disease, and more. Clare can even be seen soothing families in Rush Hospital's neo-natal unit. Patients may need a rhythmic "prescription" or a melody — the methods are never as simple as they seem. Listen as Clare shares her strategies, and some soul-stirring survival stories.
There's one powerful statement you'll always hear from the leader of Illinois' 2nd largest city. "Don't tell me. Show me."
Richard Irvin is in his 2nd term as the Mayor of Aurora, and touts the city's innovative approach to empowering its citizens. During this episode of the Crisis Cast, Lissa Druss & Thom Serafin revisit Mayor Irvin's interests in statewide office and explore his passion pitch for the Bears to make Aurora home. Plus, we'll have a conversation about gratitude with some guidance on why the Democratic Party shouldn't take Black voters for granted.
As we approach the season of giving, we're proud to bring you a conversation that explores innovation in serving community needs.
During this episode, Thom Serafin digs into how one non-profit group built an alliance with the City of Chicago -- to keep the un-housed warm during the winter. Beth Amodio, CEO of One Warm Coat, shares the reinvention of how volunteers get activated. Plus, you'll hear how an interactive map is uniting churches, youth groups, and more in collecting and distributing coats and more.
You can read the story of this week's Crisis Cast heroes here.
With Donald Trump poised to retake the White House, we cornered two experts to pull out their political GPS point out the path. During this episode, we tap into the deep thoughts of two great journalists: Mary Ann Ahern and Ray Hanania. Lissa & Thom uncover what the pundits missed in the 2024 vote and what the next Trump cabinet might look like. Plus, where will J.B. Pritzker's fortunes land after his second term, and what's the next move for Senator Dick Durbin? Hear the answers on our special post-vote edition of the show.
For her entire life Hermene Hartman has been driven to stand up and stand out. Dr. Hartman's career began during the Civil Rights Movement, when she collaborated with Reverand Jesse Jackson at Operation Bread Basket. During this episode, Lissa & Thom chat with Hermene about how she channeled her activism into publishing as a media entrepreneur. Dr. Hartman has plenty to say about what's going on at City Hall, the divisive political landscape, and her advocacy for Chicago's Black middle class.
In the last gasp before election day 2024, we're pulling back the curtain on political polling. Once again we welcome Rod McCulloch of Victory Research to our Crisis Cast chat room. We'll hear what's changed in polling over the long haul, and what's different about each of the last 3 Presidential elections. You'll learn about how pollsters deal with voter cynicism, what's REALLY wrong with negative campaigning, and why he gives candidates the harsh reality.
This week, we revisit a powerful conversation from Season 3 of The Crisis Cast. Listen in on the lessons learned from his forensic consortium. Our guest, Paul Ciolino, convinced Governor George Ryan to rethink the death penalty in Illinois. Ciolino is a private investigator turned DNA expert who advocates for those wrongly convicted. In this episode, Lissa & Thom dig into corrupt systems and the high-profile cases Paul Ciolino has investigated. You'll hear about his first hand encounters with Anthony Porter, Amanda Knox, Arturo Gatti, and more. This episode was originally released in April of 2022.
On Friday October 4th mass resignations from the CPS school board rocked Chicago's political landscape. Then on Monday October 7th, Mayor Brandon Johnson's made a quick turnaround to appoint new board members. During this episode of the Crisis Cast municipal finance expert Paul Vallas joins Lissa & Thom to offer perspective and a dose of reality on the CPS turmoil. There have been months of strife between Mayor Johnson, the Chicago Teachers Union, and CPS CEO Pedro Martinez over how to address the school system's fiscal cliff. Is there a CTU coup at play? How will this impact voters who get to choose a partially elected board for the first time?
We’ve talked a lot about candidates on the 2024 ballot, but voters in seven Illinois counties are voting this fall on whether they’d like to become their own state. 23 counties have already said, "yes." During this episode, Thom Serafin talks with G.H. Merritt, the Chairman of NEW Illinois. Merritt says this is not a divide between Democrats and Republicans. It is a movement that firmly states the needs of Chicago and Cook County are not in the best interests of the rest of the state.
New Illinois is focused on the constitutional right to have representative state government. What's the history of new state formation? What are the steps in the process? We'll dig into the answers to those questions and more, on this edition of the Crisis Cast.
At midnight, Monday September 23rd — ShotSpotter, the gun detection technology in place for more than six years in the city of Chicago was shut down as the contract expired. The city council voted to extend the contract, but Mayor Brandon Johnson exercised his veto power. During this episode, Lissa & Thom are joined by Chicago's 9th Ward Alderman Anthony Beale -- who advocates for the data that says ShotSpotter works. Plus, we'll debate what communities at-risk say about this technology.
Time travel can be enlightening. During this trip through our show archives, we go back to the heals of the 2022 midterm elections. Paul Kendrick is the Executive Director of Rust Belt Rising, a grass roots grooming organization for Democrats. Their mission is training candidates and their organizations to connect with working families. During this episode of the Crisis Cast, Lissa & Thom probe Paul on what Republicans did to prevent achieving the red wave and how Democrats intended to rebuild the blue wall. We'll also predict where the next generation of compelling candidates might be hiding. And more, importantly, the inherent crisis in teaching every day candidates how they can use their personal story to connect with voters. This conversation was originally released November 16, 2022.
Here's a conversation that is both predictive and reflective on the potency of debates. Lissa Druss & Thom Serafin are in our chat room examine the stakes for Kamala Harris and Donald Trump in what may be their only Presidential debate. We'll ask the question, "Is the Commission on Presidential Debates obsolete?" Plus, how often has a single debate changed the outcome of an election. You'll hear some enlightening history about Chicago's legendary Kennedy-Nixon debate. Former City News and Chicago Tribune journalist Jim Strong was the managing editor at WBBM-TV in 1960. Strong takes us behind the scenes to share more about the Nixon team's "makeup" misstep.
It's time to hear from a voice dedicated to writing Illinois' comeback story.
Austin Berg has lived all over the Land of Lincoln, and is one of our state's most compelling change agents. During this episode, Lissa Druss and Thom Serafin get to the heart of how Austin engages action on governance issues, as VP of Marketing for the Illinois Policy Institute. Plus, you'll hear why public corruption has become a way of life in Illinois.
Austin Berg is co-founder of Iron Light, a marketing agency helping purpose-driven brands change the world, and co-author of "The New Chicago Way: Lessons from Other Big Cities" by Southern Illinois University Press.
During any crisis, the "cool" heads prevail. In this episode we'll cover some Chicago's most daunting and outrageous challenges -- like an airport bulldozed in the middle of the night.
Forrest Claypool has held the highest leadership post at three of the most critical municipal institutions: the park district, the public schools, and the Chicago Transit Authority. Claypool is the author of The Daley Show: Inside The Transformative Reign of Chicago's Richard M. Daley. Thom Serafin goes behind the scenes at City Hall with Claypool, who served as Daley's Chief of Staff for two tenures. This is a conversation about the unapologetic use of power, and an adept use of passion for the Windy City.
During this episode, Lissa Druss and Thom Serafin lean in on one particular question. "What will the nationwide narrative on Chicago be following the 2024 Democratic National Convention?" To get some answers, there's no better source than Rick Pearson, Chief Political Writer for the Chicago Tribune. Our conversation examines DNC conventions from the past: from the ancient history of '68 to the far less noisy politics of 1996. Get ready for some predictions on the next chapter of Chicago's reputation.
Lissa & Thom have a ton on their mind. What's the Fed's next move on interest rates? How much fear has been stoked by the jobs report? What's Governor Tim Walz all about? That's a ton to process, but we'll cover it all in rapid fire. Plus, a Crisis Cast primer on the state of Illinois' L-G-D-F.
Here comes some rare enlightenment from two of Chicago's former police superintendents, in the same conversation.
Thom Serafin welcomes Eddie Johnson & Garry McCarthy to share what everyone is missing about reducing crime in Chicago. They also reveal the statistics on the ShotSpotter systems that get buried in politics. Plus, you'll hear a real time reaction to the resignation of Secret Service Director Kimberly Cheatle.
In this special edition of the Crisis Cast, Lissa Druss & Thom Serafin take us to Milwaukee and the floor of the RNC. Their guest is Richard Porter, a national committeeman for the Republican Party of Illinois. Porter joined us moments after it was announced Ohio Senator J.D. Vance would be joining the Republican ticket as Donald Trump's running mate.
During this episode, you'll get a peak behind the curtain of the first of this summer's national political conventions. Plus, we learn more about the impact of the assassination attempt on former President Trump.
Lissa Druss is on assignment this week. Meanwhile, Thom Serafin digs into the trials and sentences of some key political figures like Mike Madigan and Ed Burke. Some of this lead straight to an intersection with the Chief Justice John Roberts' Supreme Court.
Once again, we welcome Ray Long investigative reporter for the Chicago Tribune. The two-time Pulitzer Prize finalist, and author of “The House That Madigan Built” joins us in unraveling colliding cases.
The firestorm that has engulfed 2024's first Presidential debate is still burning. We needed a cool head in the room, to consider the aftermath of President Joe Biden's performance vs. former President Donald Trump. That calming voice, came in the form of the Chicago Tribune's Ray Long. During this episode, Lissa & Thom work through the complications of an aging White House with a much-lauded journalist who knows the game of politics. J. R. R. Tolkien fans will enjoy this journey to Helm's Deep.
Severe and sudden loss is how Kelly Richmond Pope realized her inner strength. As an educator and entrepreneur, she has uncovered the truths inside fiscal fraud.
Her day job is teaching accounting forensics at DePaul University - but she is also the award-winning director of the documentary All The Queen's Horses. The film tells the story of the largest municipal embezzlement in U.S. history.
Plus, Kelly is CEO of Red Flag Mania, an interactive and immersive accounting game that incorporates real stories. In this episode, Lissa & Thom learn the pain that whistleblowers suffer for the greater good.
The traditional broadcast world has endured a seismic shift or two – or ten. Steve Cochran has been in front of a microphone and up and down the dial for all of it. For more than three decades he's been a fixture on Chicago radio. That includes audio brands like WLUP, WMVP, WIND, WLS, and more than 16 years on WGN. During this episode of the Crisis Cast, Cochran is quick to say that the companies with AM radio signals need to focus on being bigger than that. Plus, he talks about his lifelong pursuit to advocate against bullying. Lissa & Thom learn who inspired his passion to fight for kids' rights, why he can't keep politics off his radio shows, and his fascinating life journey as an adoptee.
From retail politics to sitting on the judicial bench, Aurelia Pucinski's life in public service is brimming with wisdom. This Crisis Cast flashback offers a fascinating glimpse into our legal system from a discussion that took place just a week prior to the now infamous 2020 election. Judge Pucinski references her presence on the ballot, and her second term on the Illinois Appellate Court now expires in 2030. During this episode, she underscores the critical requirements of each branch of government, and reveals a true crisis in the justice system. Lissa & Thom also probe the question of 'court-packing' and if she believes Supreme Court justices owe anything to their nominating President. This episode was originally released October 29, 2020.
Allen Lynch spent his childhood in Chicago's south suburbs with fond memories of walks to his grandmother's house in Roseland. Lynch was often bullied, and at age 18, to test his strength he enlisted in the U.S. Army. That was 1964, and one year later the United States had troops on the ground in Vietnam. In 1966, Sgt. Allen Lynch began a tour of service that would earn him the Medal of Honor. During this episode of the Crisis Cast, Lissa & Thom hear the experiences that led Sgt. Lynch to write the book "Zero to Hero" – he also shares wisdom on the future of military action, and what we should do in the present to better care for our veterans. Plus, filmmaker George Bogdanich discusses his new documentary Vietnam Changed My Life.
Two presidential debates between Joe Biden and Donald Trump are on the books. The first will be June 27th at CNN studios in Atlanta. It will have a unique nod to Chicago, because it will take place without an audience on a television set. That was the case in 1960, when WBBM-TV hosted John F. Kennedy and Richard Nixon for the first-ever televised debate. During this episode, Lissa Druss & Thom Serafin set the stage for this unique arrangement. Both the CNN debate and a 2nd debate in September on ABC are bypassing the non-partisan Commission on Presidential Debates. What's the strategy in this? Both candidates will be seated, and there will be no crosstalk permitted. Plus, political analyst Andy Shaw contributes to this episode, and weighs in on which candidate holds the advantage in this format.
The timing of this conversation left us pondering pathways to change. It was the spring of 2021, and occurred during the days surrounding the verdict in the killing of George Floyd, and the fatal shooting of 13-year-old Chicagoan Adam Toledo.
Renowned civil rights attorney Sheila Bedi joined Lissa and Thom to discuss her work surrounding the Chicago Police consent decree. In this eye-opening episode, Sheila shares her passion for teaching future lawyers and her drive to communicate the need for legal reform. Originally released 4/25/21.
During this episode, a critical look at Illinois’ strategic players with reporter Shia Kapos, author of Politico’s morning newsletter: the Illinois Playbook. Shia offers up her definition of the city's new brand progressive politics. Lissa & Thom dig in on how she sees the City of Chicago responding to a summer full of global visitors. Plus, we get the scoop on whether Shia ever sleeps.
During this episode, we’ll share the story behind a new film that documents the terrorist attack on Israel on October 7th, 2023. The documentary is called #NOVA, and it reveals the massacre of hundreds of psy-trance music enthusiasts at a festival on 10/7. Lissa Druss & Thom Serafin are in our chat room to hear the personal story of first responder Eran Masas. Plus, filmmaker Dan Pe'er and Alison Pure-Slovin, Director of the Simon Wiesenthal Center, join the discussion to explain the documentary's creation and impact.
Bears President Kevin Warren and Chicago Mayor Brandon Johnson gathered us all together for a presser on their "Dome By The Lake" on Wednesday. This struck our Crisis Cast crew as an odd rollout. Why was it shoe-horned into a space just prior to the NFL draft? During this episode of the Crisis Cast, Lissa Druss & Thom Serafin ask the question – "Are the Bears just bluffing their intention to remain in the City of Chicago?" There are just too many details that don't add up, about revenue shares and debt service, and a few dozen other players to be named later.
Just two months into the Russian invasion of Ukraine, we had a fascinating conversation with Lissa's cousin, Daniela. She's a veteran journalist on the economic beat, based in Rome. Daniela gave us an early lesson in how the war reverberates very differently across Europe. At that point, Italians were caught in the middle, particularly because 50% of Italy's natural gas came from Russia.
As the debate over military aid reaches a new inflection point -- this Crisis Cast flashback offers a powerful trip back in time. The episode was originally released April 6, 2022.
For more than two decades, veteran radio programmer Mitch Rosen has led Audacy's WSCR. "The Score" is Chicago's leading destination for sports talk. During this episode of the Crisis Cast, Thom Serafin finally gets his job interview to join "The Score" lineup of personalities. Lissa Druss stops Thom from pitching 10 hours of daily Sox talk on the Cubs station. Join us as we go deep with Mitch (Niles West alum), on his adventures in radio – from producing the legendary Eddie Schwartz to brushes with names like Bill Gleason and Jay Mariotti from Chicago's sporting past. Plus, we'll chat about the women who have carved a new path in sports talk, and some predictions on the future of the Bears.
While the March '24 primary revealed a disappointing truth in voter participation – it reinforced a shift in ideology within Chicago's neighborhoods and some collar suburbs. Research and public policy analyst Frank Calabrese returns to the Crisis Cast to share what his maps predict about voter trends. During this episode, Lissa Druss & Thom Serafin start digging for the truths that separate the mayoral elections of 2019 and 2023. Plus, we'll get out Frank's political microscope for a deeper look at the Cook County State's Attorney race.
In the spring of 2021, Lissa & Thom introduced us to a foursome of teens from Naperville Central High School on a mission. They saw their peers suffering through depression, and took action.
Through a support group called Beyond Charity – they went on a mission to stop the stigmas associated with mental illness. During this episode of the Crisis Cast, we re-visit the inspiration these teens provided. The youth mental health crisis is far from over, as schools and families still struggle to find and fund critical resources.
The four guests from this episode are now making their mark on college campuses. They are studying health system policy, economics, criminal justice, and entrepreneurship. Their leader, Aparna Ramakrishnan will spend this summer working as a Congressional intern in Washington D.C.
As the 2024 major league baseball season opens, Lissa & Thom take a look at the crisis facing the Chicago White Sox. We have one of the coolest heads in the room join us for a conversation about where the South Siders might call home.
David Haugh has been the co-host of the morning show on WSCR since 2018. Known for his deep reporting and wise writing for nearly two decades at the Chicago Tribune, Haugh joins the Crisis Cast to talk about public funding for new stadiums. There are also leadership complexities tied to owner Jerry Reinsdorf and his franchise's front office. Plus, Thom Serafin took our microphones to Arizona for feedback from Sox fans themselves at Spring Training.
Once again, we dive into Lissa & Thom's roots in journalism to further explore the challenges of 21st century newsrooms. During this this episode, the Crisis Cast probes a guide to being tenacious, but fair with ABC7's political reporter Craig Wall. With more than 25 years of covering Chicago news and politics, Wall shares how the exponential number of news sources have changed the perception of reporting. Plus, we'll consider whether the real crisis is news consumers' lack of interest in different perspectives. Craig Wall is a native of Milwaukee, a U.S. Navy veteran, and graduated from the University of Wisconsin with a B.A. in journalism.
Chicago Tribune investigative reporter Ray Long makes a return visit to the Crisis Cast to prep Lissa & Thom for the upcoming trial of former Illinois House Speaker Mike Madigan. During this episode we take a deeper dive into the "minds" that surrounded Madigan, and his unparalleled career in state government. Long also unpacks the recent sentencing of former Madigan aide Tim Mapes, and lays out the remaining legal timelines for former Speaker Madigan. Ray Long is author of The House That Madigan Built: The Record Run of Illinois' Velvet Hammer, and a two-time Pulitzer Prize finalist.
We celebrate the first week of Women's History Month by revisiting a conversation with the first Black woman elected to the U.S. Senate. Carol Moseley Braun was also the first woman to represent Illinois as a U.S. senator. Three years ago, the Chicago native visited with Lissa Druss & Thom Serafin the morning after attending the inauguration of President Joseph R. Biden. The Senator shared the details of her experience as a teen, marching with Dr. Martin Luther King, Jr. through Chicago's Marquette Park. You'll hear why Carol Moseley Braun believes in the resiliency of democracy. Plus, we learn the truths revealed to her as a U.S. Ambassador, about the world's view of racism in America. Recorded: January 21st, 2021
On so many episodes, we've explored and dissected the peril of shrinking local news rooms. This conversation will feel different. Shamus Toomey is among the defining innovators in the growth of journalism. As publisher and co-founder of Block Club Chicago, Shamus has forged the unthinkable – a team of reporters that has tripled in size since November of 2017. During this episode of the Crisis Cast, Lissa & Thom get to the "DNA" of how Block Club found its footing and funding. Plus, Shamus shares the lessons learned as a young reporter for City News and the unlikely story that catapulted Block Club Chicago to being a household name for neighborhood news.
In part two of our dialogue with David Hochberg, we confront the reality that is plaguing America. We are reaching 70% capacity on credit utilization. As Hochberg puts it, "We are running out of room to spend on stuff we don't need, with money we don't have." During this episode of the Crisis Cast, Lissa & Thom continue their conversation about the future of interest rates and the cycle of strategies for fiscal survival. Plus, Hochberg gives us a lesson in "credit invisibility" – and why 47 million Americans now find themselves to be credit invisible.
Once upon a time David Hochberg's father planted a seed. "Pay yourself first, and you'll never go broke." It led to his first passbook savings account at age seven, and a pre-teen career in scrap metal, turning trash into cash. Along the way, he developed a passion for helping home-buyers protect their financial health. During this episode of The Crisis Cast, one of Chicago's most-renowned mortgage business entrepreneurs tells Lissa Druss and Thom Serafin all of his financial secrets. One of those secrets is what Hochberg calls the "Four T's" – click play, and start taking notes.
As a veteran of Desert Storm and Desert Shield, Richard Irvin confronted a moment with one question, "Is this the day I'm going to die?" During this episode of the Crisis Cast, we'll learn how those seconds have defined every day that has followed. Lissa Druss & Thom Serafin will also explore what drove the Mayor of Aurora to run for governor – and what got in the way of his candidacy. Lissa and Thom also unpack the challenging diversity of Illinois, as Irvin shares his deep passion for being a Lincoln Republican. A story that is fueled by his great grandfather's journey out of slavery. Plus, we'll get compelling pitch on why Aurora should be the new home of the Chicago Bears.
In this special edition of the Crisis Cast, we'll hear the personal account of a dangerous trek across multiple borders. We invite you to listen in on Thom Serafin's intimate conversation with a couple from Venezuela, who traveled on foot and on top of train cars in search of the American Dream.
We'll hear why they left their homeland, what life in Chicago has been like so far, and what sustained their hope along the way.
There's a post-Madigan era emerging at Illinois' Capitol building – and beyond. During this episode, we examine which crisis in state government is top mind – and who are the dominant legislators with solutions. Lissa Druss and Thom Serafin are joined by the Daily Line's Ben Szalinski. Ben is covering the next generation of state leaders, while representing the next generation of journalists. Listen in on this conversation that predicts the biggest challenges of 2024. A year that is going to be defined by the backdrop of Chicago playing host to the Democratic National Convention.
One download with Ilyce Glink is never enough. We dive into part two of our recent chat with Ilyce. In this episode, all eyes and ears are on the long view of the economy. 2023 was a year of acceleration, and 2024 has a whole new set of speed bumps. Is the Fed on the right path managing inflation? How do you best manage your money in an election year? What's the impact of economic perception vs. reality? Lissa Druss & Thom Serafin go chasing all of the answers with Ilyce Glink's Zen-like knowledge.
A host of TikTokers have coined a name for the current economy as an economic "silent depression." While the monicker continues to churn in social media, Lissa Druss & Thom Serafin wanted to explore how it started. More importantly -- is it real?
During this episode we get into one of our favorite pasttimes: crisis identification. Once again, The Crisis Cast calls on our financial wellness expert, Ilyce Glink. As founder and CEO of Best Money Moves, Ilyce gives us a reality check.
In 2024, all eyes will be on the streets of Chicago -- particularly in August, when the city hosts the Democratic National Convention.
We open our 5th season of the Crisis Cast with a voice that's been in the trenches when public safety is on the line. Garry McCarthy has led the design and enforcement of public safety during two national political conventions in New York City, and Chicago's 2012 NATO summit. During this episode, Lissa & Thom go deep on the critical nature of intelligence sharing and how it breaks down. Plus, McCarthy shares what he believes should be happening to prepare Chicago for the global spotlight.
As the Crisis Cast closes out our fourth season, we enter the winter solstice with an abundance of light. During this episode Lissa & Thom welcome Father Richard Fragomeni, who shares T.S. Eliot's final poem on Christmas. The Cultivation of Christmas Trees is a poem that challenges the reader to rediscover the wonder of a child.
During this episode, Father Fragomeni also explores our crisis of community, and the hope he finds in teaching a DePaul University course on loneliness. Fr. Richard Fragomeni is Rector at the Shrine of our Lady of Pompeii.
We are in the midst of a crisis that sends one in seven Chicago children to bed hungry. It's called post-pandemic poverty. The problem is absolutely global and national, too. In the U.S. since 2020, eight million people have fallen into poverty. The Crisis Cast went searching for hope, and action. Lissa Druss and Thom Serafin found that in Brian Bernardoni. Brian is the president of the advisory board for the Salvation Army of central and northern Illinois. During this episode, we get the backstory on the famous red kettles and the mystery behind those who donate gold coins. Plus, we hear the way a Salvation Army summer camp changed the life of former Chicago Bears star Chris Zorich.
Thanks to WGN Radio for sharing the audio of Zorich's remarkable journey.
Dagmar Braun Celeste was born in Nazi-occupied Austria, she authored her own Bachelor’s degree in Women’s Studies, which led her to collaborative human rights work with both Rosalyn Carter and Mother Theresa. Dagmar eventually made her home in Ohio, and fed her passion for politics as the state's First Lady.
In 2002, she was secretly ordained as a Catholic priest on the Danube River with six other women. The ordination led to her excommunication by the Roman Catholic Church. During this episode of the Crisis Cast, Lissa & Thom get to the heart of why she accepted the call to ordination -- even when she knew it would not be accepted by the Church.
What happened to the bishop who ordained Ms. Celeste? What kind of advice did Mother Theresa share? What did the Carters grieve most following Jimmy's loss to Ronald Reagan? There are a lot of questions with surprising answers during this visit in our chat room.
This year at Thanksgiving, we are grateful for the dedication of those compelled to change the lives of young people. Dr. Tasha Green Cruzat is leading solutions to our youth mental health crisis. Among the most staggering statistics is 30% of female students nationally reported seriously considering attempting suicide in the past 12 months. Dr. Cruzat, a U.S. Navy veteran, is President of Children’s Advocates for Change and shares a vision for getting our kids better access to mental health care. In this episode of the Crisis Cast, Lissa & Thom push to learn what's driving the shortage in youth psychiatry and psychology. Plus, we ask the question -- is there enough emotional IQ in our culture to produce change?
Many of the television newsroom characters have moved on, but there are fresh eyes and ears still holding truth to power. One of them is Emmy Award-winning reporter Ben Bradley of WGN.
During this episode, Lissa Druss and Thom Serafin get Ben's take on the shifting tides of news gathering and consumption. Plus, we'll flash back to his job at the 1996 Democratic National Convention. Those were the days when United Center was only two years old. Ben was not a reporter covering the DNC, but he was most certainly a journalist.
In a span of just 14 months, more than 20-thousand migrants have arrived in Chicago. Add that to the thousands of residents who are already unhoused and tensions keep rising. During this episode of the Crisis Cast, Lissa Druss & Thom Serafin get out our whiteboard to brainstorm solutions to this crisis. The bus loads of asylum seekers keep coming and the dangers of a Windy City winter are also approaching. Our team suggests regional leaders from all sectors should be locked in a room until we have a long-range plan. Who should be there, and what responsibility does the federal government bear? Click play to hear us get started on the answers.
Lissa Druss and Thom Serafin are back to do more work examining what divides us — and what might bring us together. Their guests are an award-winning columnist, and a 23rd Ward Alderman turned U.S. Congressman. Together, Ray Hanania and Bill Lipinski host the Two Guys on Politics podcast. In this episode, we answer dozens of potent questions. How do we put an end to Chicago's crime crisis? Is the city ready for the reality of the 2024 Democratic National Convention? Why is accountability so hard to find? Plus, the real story behind the money that built the CTA's Orange Line to Midway Airport.
Bob Berlin is a career prosecutor. For more than three decades, he's been focused on guarding the rights of crime victims. As DuPage Country State’s Attorney, he’s on the front lines of a new provision of the Safe-T Act. In September of 2023, the Illinois Supreme Court ruled to eliminate cash bail in the state.
In this episode, Lissa Druss & Thom Serafin ask the tough questions tied to the impact of the court ruling. Plus, State's Attorney Berlin responds to which violent crime offenders are the most dangerous and what kinds of interventions are working to deter repeat offenses.
Crain’s Greg Hinz has been tracking the political scene in Illinois for a half-century. As Greg steps back from his regular column at chicagobusiness.com, Lissa & Thom get a download on his past adventures and his next adventure.
For Hinz, politics is the business of getting things done. During this visit to the chat room, Greg weighs in on the politicians he believes possess that power. Hinz also grades the digital transformation of journalism. Plus, he gives up some of names that have reported the news in ways that have earned his admiration.
For more than 30 years Nick Kass was guiding intelligence at the highest levels of U.S. government -- from the Department of State to the CIA, and the White House. Nick's mantra is simple: question everything. Based in Bucharest, this Chicago native is now Senior Fellow for European Affairs at the Center for the National Interest. Thanks to Nick's life's journey full of questions -- he's in our chat room with a lifetime full of anwers for Lissa & Thom.
Nick Kass is an award-winning analyst, reporter, and intelligence expert, and policy manager. Join this fascinating ride through diplomacy, from the global warnings inside President Eisenhower's farewell address to present-day Ukraine.
The topics of full disclosure and conflict of interest leaped center stage mid-month. It was triggered by reporting from the Chicago Tribune and NPR. Their stories revealed some crisis communications assistance provided for then Speaker of the House Michael Madigan, five years ago. The communications firm is SKDK, which is co-owned by Anita Dunn — now a top advisor to President Biden.
Simultaneously, SKDK was also involved in a high profile effort to assist victims of sexual harassment through the Time’s Up Legal Defense fund — which was working on behalf of political consultant Alaina Hampton. In 2018, Hampton was employed by the Illinois Democratic Party. She alleged Madigan retaliated against her when she reported being harassed by her supervisor at the Madigan-led state party headquarters. In this episode, our Lissa Druss and Thom Serafin unpack their long journey through the complexities of ethics.
In this episode, we contemplate the unthinkable for Chicago sports fans. What if we were a city with just one Major League Baseball team? OUR team won't have it. Lissa Druss and Thom Serafin get out our Crisis Cast "whiteboard" to brainstorm solutions and locations for a White Sox ballpark village. Hint: It isn't at 35th & Shields. The whole debate ignites a conversation about what works and what doesn't work for 21st century sports franchises and their playgrounds.
Time to get back to examining our trust in state government, through the reign of the former Speaker of the Illinois House of Representatives, Michael Madigan.
In this episode, Lissa Druss and Thom Serafin bring Ray Long of the Chicago Tribune back to our chat room. Ray spent nearly three weeks covering the perjury trial of Tim Mapes, who was Speaker Madigan’s Chief of Staff for over two decades. What did the Mapes verdict signal about Madigan's upcoming trial? Is Illinois getting any closer to cleanliness in Springfield? Buckle your safety belt for another trip to through the ruthless influence of The Velvet Hammer.
When is silence golden? That is perhaps the most nuanced question, when it comes to crisis communications.
During this episode, we use our Crisis Cast Whiteboardto grade how Northwestern University has been communicating publicly, during the crises in its athletic department. Lissa Druss & Thom Serafin also interpret who wins and who loses, when you don't get out in front of a crisis. Plus, we'll answer this question: should the Wildcat football hazing story put a pause on their $800 million stadium project?
The Parliament of the World’s Religions is the world’s premier interfaith convening of civic, spiritual, and grassroots changemakers. It's roots are in Chicago, where it first convened during the 1893 World's Columbian Exposition.
During this episode of the Crisis Cast, Lissa Druss & Thom Serafin document the return of spiritual leaders representing more than 80 nations, to the shores of Lake Michigan. Their guests are part of this summer's "call to conscience" when it comes to human rights. In our chat room for this conversation are Rev. Stephen Avino, Executive Director of the Parliament, and David Hales, Chairman of the Climate Action Task Force.
Renowned forensic accounting expert Kelly Richmond Pope shows fraud in action, uncovering what makes perps tick -- and she returns to the Crisis Cast to define the archetypes of the fraudster. Kelly also applauds the bravery of whistleblowers, and explains their peril.
With Lissa Druss on assignment, Thom Serafin flies solo with Kelly to dig further on what was so fascinating and maddening about the stoyr of former Theranos CEO Elizabeth Holmes. Plus, you'll learn the newest lessons she's teaching her accounting students at DePaul University.
Kelly Richmond Pope recently authored the best-selling book Fooled Me Once.
This is a moment of reckoning for Northwestern University. In the wake of a hazing scandal within its football program, players on and off the field are immersed in a crisis.
In this episode, Lissa & Thom are joined by sports journalist Mark Carman. Not only has he been studying the evolution of college athletics for decades — he's also reported from the Northwestern football sidelines for over ten years. Mark calls former Wildcat coach Pat Fitzgerald a unicorn, but trouble has been simmering for a while in the team's performance. Carman has been a commentator and host for WGN Radio, Yahoo Sports, FanSided, and now CHGO Sports Network.
During part two of our send off for political journalist Mike Flannery, we dive into his analysis of Chicago's path forward. Lissa & Thom get to the heart of whether Flannery thinks the Brandon Johnson administration can bring down Chicago's murder rate.
Plus, how do the best reporters separate personal opinion from their pursuit of the truth? In this follow-up episode, you'll also learn what Mike's father did at the dinner table to catapult his career choice.
For half a century, this kid from D.C. has been chasing alders, mayors, and senators. Mike Flannery, has even questioned every president since Richard Nixon. Flannery has been on the Chicago political beat since 1973, and now he's turning the page.
In this episode of the Crisis Cast, you'll hear how Mike landed his first gig at the Chicago Sun-Times -- just two weeks after graduating from Georgetown. During part one of this chat with Lissa Druss and Thom Serafin, Flannery shares a patented Mike Royko story. Plus, you'll learn why he once found himself hiding behind the pulpit of a South Side church with future President Jimmy Carter.
Alex English is one of the most prolific scorers in NBA history. But the points he's made as a humanitarian surpass ALL his basketball records. Alex even made a movie with Jamie Lee Curtis that earned two thumbs up from Siskel & Ebert.
In this episode, Thom Serafin charts Alex English's journey from the racism of South Carolina to his crusade to stop famine in Ethiopia. You'll hear why his grandmother chose "Alex" as his name, and which NBA opponent was the most formidable defender. While Lissa is on assignment, Thom gets personal with an inspiring Hall of Famer.
As more EV's hit the market, the manufacturer vs. auto dealer relationship road is laced with potholes.
In this episode, Lissa & Thom dig into the evolution and revolution of electric vehicles. Their guest has been driving this rocky road trip for the past 15 years as legal counsel for the Illinois Automobile Dealers Association. Larry Doll sees dealers as the bridge to happy motoring. Our conversation with Larry lays out the sea of change for car owners, that may include a manufacturer subscription model to heat your seats. Buckle up.
Has the end of a broadcast era arrived? More EV manufacturers are leaving AM radio out of their electric vehicles -- their motors interfere with AM signal reception. Now, lawmakers on Capitol Hill want to require automakers to keep AM radio in the dash with new legislation. In this episode of The Crisis Cast, Lissa & Thom, debate and reminisce the value of driving with AM radio through your car speakers. Their guest is our producer, Todd Manley, the former VP of Content at WGN Radio. For over a decade, Manley has been a proponent of streaming AM programming through digital channels.
Has the "House of Madigan" finally collapsed? During this episode, Lissa & Thom go inside the courtroom for the trial of the so-called "ComEd Four" with Ray Long of the Chicago Tribune. What do the guilty verdicts of Anne Pramaggiore, John Hooker, Jay Doherty, and Michael McClain mean for the fate of former Speaker of the House, Mike Madigan? Ray Long says Pramaggiore, the former ComEd CEO, was 98% perfect on the witness stand. What went wrong with the other 2%? Has the jury actually sent a message about pay to play in Illinois? We get all the answers from a journalist who has covered Springfield politics for more than four decades.
Lissa Druss & Thom Serafin gather a panel of experts, just 48 hours after Brandon Johnson was elected as Chicago's next mayor to discuss what REALLY happened. Were all the pollsters wrong? Wasn't Paul Vallas predicted to win? Why is the answer "no" to both of those questions? PLUS, which campaign had the best ground game? Join Lissa & Thom with The Chicago Way's John Kass, NBC5 political correspondent Mary Ann Ahern, Rod McCulloch of Victory Research, and Frank Calabrese at Big Shoulders Consulting. Some of the brighest minds in Chicago politics also weigh in on the future of city hall and what surprised them most about the 2023 vote.
Lissa Druss & Thom Serafin go behind the scenes of polling voters with Rod McCulloch of Victory Research. Who will be Chicago's next mayor? Has Paul Vallas stayed on message? What has driven Brandon Johnson's recent five-point jump? In this episode of the Crisis Cast, we get insights on the latest numbers from one of the nation's most revered pollsters. Plus, Rod lays out what each candidate needs to do in the waning days before the election.
One in five Americans welcomed a new dog to their family during the first 14 months of the pandemic. But in the aftermath of job loss, inflation, and a little less work from home -- many of those dogs have lost their forever home. Carolyn Mossberger is Executive Director of the West Suburban Humane Society in Downers Grove, and she's on a mission to change that. In this episode of the Crisis Cast, Lissa & Thom explore some of the harsh numbers that face young pups. Only 10% of dogs born will find a permanent home. Around 3.9 million dogs are abandoned or given up to shelters each year. Carolyn and her team believe we can reduce those numbers with education -- and community programs that engage kids. How do we inspire that next generation of vets, and why do pit bulls get such an undeserved bad reputation? The answers to those questions and more when you click play.
What's the future of policing neighborhoods? What drives gang activity as the 21st century progresses? What's on the horizon for recruiting law enforcement professionals in America's big cities. All of these questions and more are answered as we revisit our "Behind the Badge" series in this episode of the Crisis Cast. Lissa Druss & Thom Serafin welcome "Officer A" back to our chat room. He's a veteran of the Chicago Police Department with a lot to say about the city's consent decree and public safety. Plus, we'll get to the heart of street criminals high tech shift to white color crimes -- and his clear view of what Chicago's next mayor needs to do first. Our guest's voice has been altered to protect anonymity.
Post-pandemic Chicago in many ways is navigating a crisis of division. In the episode of the Crisis Cast, veteran journalist Justin Kaufmann from Axios brings his giant map of 50 wards and unpacks the next chapter of mayoral politics in his hometown. Lissa & Thom come loaded with questions about Chicago's two most powerful unions and their influence on City Hall. Justin breaks down some truths about voter turnout, and why he believes the April runoff election for mayor is a referendum on the idealogy of the Second City. Plus, we saved some time for 16-inch softball trash talk.
When it comes to your money -- are these good times or bad times? Financial wellness guru Ilyce Glink has struck gold again in making us wiser. During this episode the Crisis Cast, Lissa & Thom unpack your best money moves.
How did we get to this new level of personal debt? Should the Secretary of the Treasury, Janet Yellen, mint a trillion dollar coin? Is there anything real about the U.S. debt ceiling? This conversation is packed with answers. Plus Ilyce sheds light on how Gen Z workers are re-shaping the job market.
Click "play" and climb inside a conversation about about corporate secrecy. A "black box" journalist Walt Bogdanich says is built by the consulting industry. Bogdanich is driven to uncover what big business and government are hiding. He's a three-time Pulitzer prize winning investigative reporter for the New York Times. During this episode of the Crisis Cast, we'll follow his research path as co-author of the book When McKinsey Comes To Town. Lissa & Thom want to know 'why McKinsey' and why the most regarded college graduates want to work there. We're proud to open Season 4 of our show with the journey of a former steel worker from Gary, Indiana turned world-renowned writer. Once upon a time, Bogdanich was even a producer for Mike Wallace on CBS Television's 60 Minutes.
As Gilda's Club Chicago prepares to celebrate 25 years of service to cancer patients and their families, CEO LauraJane Hyde remains a steadfast student of service. As she leads, she's always teaching one thing: we ALL have something to learn. During this episode of the Crisis Cast, LauraJane returns to the chat room with Lissa Druss and Thom Serafin to reveal how communities have been strengthened by remote engagement. But more importantly, the ways that pandemic-driven separation has prepared us to be better in-person collaborators. You'll also learn LauraJane's feelings about the reality of strategic planning. This is a frank conversation about wisdom fostered through humility.
Hedy Ratner was born to pursue social justice. What continues to fuel her impact is tireless worker as a mentor. For more than five decades Hedy's been at the forefront of advocacy for women's issues and civil rights. During this episode of the Crisis Cast, Lissa and Thom marvel at her impact as co-founder of the Women's Business Development Center. You'll also evesdrop on a conference where Hedy championed Lissa's leadership for a national award. Hedy also reveals why her work is never done, and her self-care secrets in stamina.
Linda & Al Lerner not only tell great stories -- they crave great stories. This couple, of Chicago media fame, is now keeping film lovers enlightened through their review site Movies and Shakers. We're proud to have them as guests on the 100th episode of The Crisis Cast. During this episode, Lissa & Thom contemplate the lasting impact of the COVID pandemic on the film industry and one fascinating director's technique to fuel the chemistry of his casts. You'll also hear Linda & Al share their personal connections to the legendary Siskel & Ebert. Plus, get ready to take notes on their recommendations for the 2022 holiday movie season.
For Jim "Skinny" Sheahan, life is truly a marathon. Not a sprint. In fact he's run nearly 50 marathons. Skinny is a self-described Irish thoroughbred with a penchant for motivating voters, but more importantly neighbors.
During this episode of the Crisis Cast Lissa & Thom extract how big cities should approach the crime crisis. And, what they're getting wrong. This conversation includes a romp through the historic 1983 Chicago Mayoral debate between Jayne Byrne, Harold Washington, and Richard M. Daley. Less than a decade later, Mayor Daley enticed Skinny to help create Taste of Chicago. You'll also learn what Sunday jogs through the neighborhoods of Chicago can teach you about the needs of its residents.
On the heals of the 2022 midterm elections, we're going to introduce you to an educator for those on a path to public service. Paul Kendrick is the Executive Director of Rust Belt Rising, a grass roots grooming organization for Democrats. Their mission is training candidates and their organizations to connect with working families.
During this episode of the Crisis Cast, Lissa & Thom probe Paul on what Republicans did to prevent achieving the red wave and how Democrats intend to rebuild the blue wall. We'll also predict where the next generation of compelling candidates might be hiding. And more, importantly, the inherent crisis in teaching every day candidates how they can use their personal story to connect with voters.
The midterm elections of 2022 place an immense target on swing voters. Congressman Rodney Davis returns to the Crisis Cast to break down the future of Illinois' place in the Republican Party.
Lissa and Thom unpack Davis' decade of service in the U.S. House of Representatives. Davis was among those present during the January 6th, 2021 assault on the U.S. Capitol. It solidified Davis' plea for civility in government, "I fear that without thoughtful and clear-eyed leadership from both sides of the aisle, we are in danger of further violence and political unrest."
The United States Oath of Citizenship is the destination of some of the brightest minds and biggest hearts that call our nation home.
Inspired by the naturalization ceremony at Ellis Island's Great Hall on Constitution Day 2022, this episode traces the paths of our hosts' ancestors. We'd like to honor your family story by sharing the stories of Lissa & Thom from their roots in Italy and Poland.
In a nation long ruled by its railroads, the need for even faster freight delivery has magnified their power. For the citizens of 8 Chicago communities, that power may exact a great toll.
During this episode of the Crisis Cast, Lissa & Thom bring to light two of the voices behind the Coalition to Stop CPKC. Kevin Wallace is the Mayor of Bartlett, Illinois and James Burke is Chief for the Wood Dale Fire Protection District. You'll hear their biggest fears about a proposed 33-billion dollar railway merger connecting Mexico to Canada.
There'll be a world of change for law enforcement in 2023 for the State of Illinois. In this episode of the Crisis Cast, DuPage Country Sheriff James Mendrick unpacks the Safe-T Act.
Lissa & Thom also get to the heart of 'laterals' when it comes to movement of officers across police departments nationally and regionally. Plus, Sheriff Mendrick shares his unlikely path from art major to patrolman.
Brian Kasal is a lifelong Chicago with a passion for Reagan era conservatism. Given his Windy City roots, he's been a red fish swimming in a sea of blue. Is that about to change?
During this episode of the Crisis Cast, Lissa and Thom uncover the work of conservatism in Chicago and Illinois. As President of the Northside Chicago GOP Club, Kasal has connected with the disillusioned on both sides of our two-party system. Listen in to understand why he's been a driving force behind a rare full slate of Republican candidates.
To say Willie Wilson is constantly seeking public office would be an understatement. That even includes the United States presidency.
As one of Chicago's most successful business leaders, Dr. Wilson is making another run to be mayor of the city he's called home since 1965. During this episode of the Crisis Cast, he reminds Lissa & Thom that Abraham Lincoln lost over a dozen races before becoming our 16th president.
Wilson runs on the faith of two family generations born into slavery. This is a conversation, and his is a life, fueled by resiliency.
Michael McCuskey is a teacher turned public defender, turned federal judge. As he shares in this enlightening episode of the Crisis Cast, his father preferred he remain an educator. But "Judge Mike" went to law school, and he never stopped teaching.
Now, Mike McCuskey is the Illinois Legislative Inspector General. During this visit to our chat room, we learn the misunderstood nature of that role. Plus, you'll hear about his Strom Thurmond encounter, his view of the Supreme Court's "Dobbs" leak, and the legitimacy of the Mar-a-Lago search warrant. Lissa and Thom wore safety belts for this discussion. You should, too.
What's it like to trailblaze through the gauntlet of public opinion? Is there a need to harness the opinion-based news reporting. Should that even be a thing? All of these are questions Kristen McQueary is poised to answer. Lissa Druss and Thom Serafin will dig deep on these topics and more with this form member of the Chicago Tribune Editorial Board.
In this episode of the Crisis Cast, Kristen will unpack her 20+ years as a journalist -- plus share her passion for holding public officials to account.
This visit to the Crisis Cast chat room isn't as much a "part two" as it is a case study. Former U.S. Congressman Dan Lipinski returns to share what it takes for independent candidates to get on the ballot. It is an unreasonable and uphill climb.
During this follow-up conversation with Thom Serafin, Lipinski explains the backstory on his most recent Chicago Tribune commentary. It includes the inveiling of a partnership with Congressman Adam Kinzinger.
In a recent commentary for the Chicago Tribune, former Congressman Dan Lipinski wrote "our two failing parties need to be shaken up by independents."
During this episode of The Crisis Cast, Lissa & Thom get to the heart of the legislative gridlock in Washington -- our immovable party lines. While Lipinski ponders a personal return to the campaign trail without party constraints, he is also leading the charge lift up independent candidates. But what's standing in the way? Many of the answers are revealed here.
Greg Hinz proudly states his purpose on the planetis to keep "them" honest. In this case, "them" is elected officials across Illinois, and in his hometown of Chicago.
During this visit to the chat room, Lissa & Thom get a major download on Illinois' summertime primary election. Plus, Greg grades the performance of Governor J.B. Pritzker and Mayor Lori Lightfoot. Hinz has been a magnet for Crain's Chicago Business readers since 1986, and he shares his thoughts on the youth movement in journalism.
Syndicated columnist and lifelong scribe John Kass, returns to The Crisis Cast to share his dream. Drawing upon an image crafted by Norman Rockwell, Kass wants us all to speak freely, again. Without fear of cancellation.
Plus, Lissa & Thom take a walk through John's 'process' for writing his columns at JohnKassNews.com. During this visit to the chat room, John reveals his admiration for the crisis management of Ronald Reagan and Mayor Harold Washington's successor, Eugene Sawyer. But the real star of this conversation is the Kass family dog, Zeus.
Discipline does not necessarily equal disciplined. The former can be arbitrary. The latter requires a leader who uses thoughful analysis. Kam Bucker joins Lissa & Thom for a conversation that focuses squarely on reducing crime and advancing education. Since 2019, Buckner has served in the Illinois House of Representives, and now he wants to serve as mayor of America's 3rd largest city.
Casinos can't cure a pension crisis, just like a lottery can't 'win you' better schools. That's just one of the warnings from Chicago's newest mayoral candidate.
In this episode of the Crisis Cast, Lissa & Thom chat with urban visionary, Paul Vallas. He is passionate about community policing, and stops by our chat room to explain why he should be "CEO" of the nation's 3rd largest city.
How do you escape racial bias, when it is all around you? Veteran sports journalist, Rich King, has a few answers.
In this episode of the Crisis Cast, Rich reveals the lessons he learned from his life partner and his work partner. Plus, Lissa & Thom dig for stories ripped from the pages of his book Ike and Me: What a Time it Was. You'll hear tales from the lockerrooms where Payton, Ditka, Jordan and Rodman roamed.
Her favorite color is green. Not forest green, but money green. Ilyce Glink has been educating the planet on "smart money moves" for her entire career.
In this episode, Lissa & Thom find hope in Ilyce's message on surviving times of recession. From rising interest rates to the rising retirement age, there's a lifetime of wisdom in this conversation.
This is a chilling follow-up with Lissa's cousin, Daniela, as we hear stories of families sheltered in Lviv, Ukraine.
Daniela is a journalist based in Rome. In this episode, Lissa & Thom tap into her travels across the Ukrainian border with Poland. As a mother, she also shares the touching thoughts of the children at the middle of this conflict.
These are the lessons learned from investigating innocence. Paul Ciolino convinced Governor George Ryan to re-think the death penalty in Illinois.
Ciolino is a private investigator turned DNA expert who advocates for those wrongly convicted. In this episode, Lissa & Thom dig into corrupt systems and the high profile cases Paul Ciolino has investigated. You'll hear about his first hand encounters with Anthony Porter, Amanda Knox, Arturo Gatti, and more.
Raymond Lopez was born to serve his neighbors. That passion turned real, when he became a Chicago precinct captain at age 18.
Now, as the city's 15th Ward alderman, Lopez is so fed up with crime in his hometown he wants to be Mayor. In this episode, Alderman Lopez tells Lissa & Thom exactly what ignited his frustrations -- and what's going wrong at City Hall.
At the core of the war in Ukraine, is how it reverberates differently throughout Europe.
Italy imports 50% of its natural gas from Russia, and faces the threat of having it turned off by Vladimir Putin. That's only a small piece of this enlightning visit to the chat room. With Lissa in Rome and Thom in Chicago, we hear how confliction lives in the hearts of the Italians. Lissa's cousin Daniela is a veteran journalist on the economic beat, and joins our chat room for some straight talk about life and liberty in Europe.
Great crisis leaders do more than assess a need. They take action.
Mark Doyle is a doer. With a broad vision and selfless wisdom he dreamed up Rags of Honor. His non-profit has a long history of getting homeless veterans back on their feet.
In this episode of the Crisis Cast, Mark walks us through a harrowing journey to the war zone at Poland's border with Ukraine. With his wife, Kip, and a small team of vets they are personally flying reflief supplies to Ukrainian refugees. How did they pull it off?
Here the whole story, and how you can assist.
Ray Long, was cub reporter at the Statehouse in Springfield when he first encountered former Speaker of the Illinois House, Michael Madigan, during the 1980s. Long’s book, The House That Madigan Built, is the definitive account of a machine politician who led a vast patronage army.
In this episode, Lissa Druss and Thom Serafin excavate the crisis of ‘trust’ in government.
During this bonus episode, The Crisis Cast goes on location with Garry McCarthy former Chicago Police Superintendant.
This conversation asks a critical question. Is political manipulation of law enforcement driving the increase in violent crime? A must-hear chat with Lissa Druss and Thom Serafin from the floor of a forum addressing Chicago's crime crisis.
Ambassador Ronald Gidwitz gives us a rare glimpse into the modern European Union. What were Vladimir Putin's biggest miscalculations when he unleashed war on Ukraine? Who are the EU players to monitor most closely? What will Russia inherit by Putin's actions?
Lissa Druss and Thom Serafin get the answers to these questions and much more during this conversation with a seasoned U.S. diplomat.
One of the most devastating realities of 'sheltering in place' during COVID times ... was for those whose only shelter was home to violence.
During this episode, Lissa Druss & Thom Serafin dig deep on the crisis of domestic violence. Mutual Ground's Michelle Meyer and Cynthia Kieckhefer of the Batavia Women's Club share stories of the heart break they've witness - and why we must speak out loud about these crimes and abuses.
Our chat room conversation with Politico's Shia Kapos spilled into the 'weeds' of the 2022 midterm elections. All of which required a second episode with the journalist behind the Illinois Playbook.
Catch this deeper dive into why the Illinois Secretary of State's race might overshadow the run for the governor's mansion. Plus, is U.S. Senator Tammy Duckworth untouchable? Lissa Druss and Thom Serafin go swimming in all of it during this episode of The Crisis Cast.
Curiosity runs rampant through the veins of journalist Shia Kapos, a revered Chicago reporter for more than two decades.
In this episode of The Crisis Cast, Lissa & Thom, go behind the curtain of Shia's work on Politico's Illinois Playbook. We'll get a lesson or two on human relations, institutional knowledge, and the shifting tide of journalism.
Zach Zaidman grew up in New York City, but has made a home covering professional sports in Chicago. He's chronicled the games on the field, AND the games in the front office.
In this episode of the Crisis Cast, Lissa Druss and Thom Serafin confront the absence of a crisis communications practice in sports. Zaidman digs in on why former Cubs baseball czar Theo Epstein is a mastermind in crisis leadership, and how that all ties back to his gig with Pete Rose.
Robin Johnson studies voter behavior with a deep regard for middle America. As an advisor to political candidates and professor of political science, Robin teaches us a lesson or two about shifting voter alliances.
In this episode of The Crisis Cast, Lissa & Thom probe why the Democratic Party is getting a wake up call from their former base.
Since 2006, Tom Dart has served the people of Cook County, Illinois as Sheriff. You're about to hear why he is driven to foster criminal justice reform.
During this visit to the Crisis Cast chat room, Lissa and Thom hit on some tough questions about 'funding' law enforcement, our nation's mental health crisis, and whether Sheriff Dart is seeking a higher officer.
We launch Season 3 of The Crisis Cast with a session at the whiteboard.
Producer Todd Manley moderates a crisis critique with Lissa and Thom that explores the dangers of going rogue. Plus, you'll learn the most critical necessity for any organization's crisis preparedness.
The Crisis Cast jumps into another season of probing bright minds in the trenches of problem solving.
Join renowned crisis communicators Lissa Druss & Thom Serafin for more conversations with innovative leaders who "find the truth" and share it.
"We've ALL lived through the same trauma." Those are the words of Cook County Commissioner Kevin Morrison. The collective trauma is the global pandemic. Commissioner Morrison draws a straight line from the stigma of mental illness to the increase in violent crime.
In this episode of The Crisis Cast, Lissa & Thom probe the impact of bullying while Commissioner Morrison describes his biggest fears related to substandard education.
U.S. Representative Robin Kelly has served the 2nd congressional district of Illinois since 2013. In this episode of the Crisis Cast, explains the need for a bi-partisan lens. Congresswoman Kelly says, "We all want the same thing. A job, and a roof over our heads."
During this visit to our chat room, you'll also hear Ms. Kelly's chilling story of what it was like to be inside the U.S. Capitol, during the riot of January 6, 2021.
We return to the Crisis Cast chat room with "Officer A." This veteran Chicago Police beat cop, and undercover operative describes dire disconnect between City Hall and the CPD.
In this chilling conversation, Lissa & Thom uncover the backstory of a traffic stop that turned deadly for police officer Ella French. Our guest, "Officer A" also shares what helped fuel the retirement of 140 members of the Chicago Police Department in one day.
A veteran Chicago Police officer delivers haunting truths about what plagues law enforcement. "Officer A" agrees to speak with Lissa & Thom through an altered voice to protect his anonymity.
In this chilling visit to the chat room, we learn why no part of Chicago is safe.
Pat Quinn is a former Governor of Illinois, with a clear purpose. His goal has always been, to collect autographs. Names on petitions to be clear. As the founder of the Coalition for Political Honestry, Governor Quinn has advocated for putting 'governing' into the hands of voters.
In conversation about our 'voting' crisis, Lissa & Thom explore the imperfections of our union. As Pat Quinn puts it, "we are NOT perfect, we seek perfection."
Hospitality is something that both connects and serves communities. It is a tactical concept that has worked in Chicago's 44th Ward since 2002, when Tom Tunney was first elected alderman.
In this episode of The Crisis Cast, Alderman Tunney shares the secrets of his long journey as an entrepreneur turned politician. From the despair of the AIDS epidemic to the struggles of a global pandemic, Lissa Druss and Thom Serafin extract more critical insights on leadership.
If you were to take a course in 'wearing your heart on your sleeve', you'd be assigned to read the works of John Kass.
How did this son of a Chicago butcher and former merchant marine become the lead columnist for the iconic Chicago Tribune? In this episode of the Crisis Cast, you'll find out. Lissa Druss and Thom Serafin also pin Kass down on whether the state of capital "J" for journalism is in crisis.
LaShawn Ford's story is remarkable. It began in the public housing projects of Chicago, and his ability to speak truth to power is fueled with compassion.
In this episode of The Crisis Cast, Thom & Lissa hear from this former public school teacher who has served 14 years in the Illinois General Assembly. Rep. Ford is working daily to fight. for equity in the cannabis industry. You'll hear why he was once against the legalization of marijuana and how we can all be better advocates for those suffering from mental illness.
George Ryan is a plain spoken pharmacist turned politician. He also happens to be the former Governor of Illinois. Life and death are at the center of this conversation on The Crisis Cast.
In this episode, Thom & Lissa uncover the emotional journey of a law and order conservative, who went from supporting the death penalty to using every waking minute to denounce capital punishment. Mr. Ryan is the author of the book Until I Could Be Sure: How I Stopped The Death Penalty in Illinois.
The timing of this conversation left us pondering pathways to change. It occurred during the days surrounding the verdict in the killing of George Floyd, and the fatal shooting of 13-year-old Chicagoan Adam Toledo.
Renowned civil rights attorney Sheila Bedi joined Lissa and Thom to discuss her work surrounding the Chicago Police consent decree. In this eye-opening episode, Sheila shares her passion for teaching future lawyers and her drive to communicate the need for legal reform.
Amidst lockdowns and quarantines, in mid-March 2020, the Crisis Cast team gathered to work with a 'cast' of crisis leaders. Our goals was to learn how to better manage the unexpected.
In this episode of The Crisis Cast, hosts Lissa Druss and Thom Serafin visit with producer Todd Manley and managing director Matthew Serafin to recount the journey of a team that has become a family. You'll also hear the dozens of voices who have graced 50+ Crisis Cast chats.
Time to drive toward the intersection of sports and social science. In this episode of The Crisis Cast, two renowned sports journalists give Lissa and Thom the lowdown on doing your homework.
Rick Telander of the Chicago Sun-Times and David Haugh from Chicago's WSCR tell the tale of how they first crossed paths. You'll also learn why a football career is like graduate school for crisis management.
Here's the crux in this conversation. Know your strengths. Know your weaknesses. Then leverage the wisdom of the other leaders around you. Those are the signposts on the road to success for Southern Illinois Healthcare.
In this episode of The Crisis Cast, Lissa & Thom chat with Rex Budde and Marci Moore-Connelley about the secrets to managing COVID-19 for an entire healthcare system. This is a brave conversation in learning how to recognize your pivot point during times of crisis.
Get ready for a relentless and deep dive into the core of our democracy. The mapping of districts.
In this episode of The Crisis Cast, Madeleine Doubek leans in on a critical point. When it comes to elections, politicians should NOT get to choose their voters. You guessed it, Lissa and Thom are unpacking the age old practice of gerrymandering with the Executive Director of Change Illinois.
A group of teens in Chicago's western suburbs are delivering a mental health wake-up call. It comes in the form of something called "Beyond Charity." The global pandemic has been a blamed for an increase in depression and suicides among adolescents. But as Lissa and Thom learn from this foursome of high schoolers, the mental health crisis among their peers has been simmering longer than COVID.
You'll be inspired by what these young adults from Naperville Central High School have accomplished and the drive they have to eliminate the stigma that comes with mental illness.
When The Crisis Cast first assembled in March of 2020, we wanted to take the long view. Our guest in this episode, truly underscores that goal.
Carol Portman is an expert in government funding. More succinctly, taxation. She reminds Lissa and Thom, that the grass may look greener in the state next door, but you must apply tax benefits specifically and personally. Carol is President of the Taxpayers' Federation of Illinois. Tax geeks will love this conversation, and anyone who pays taxes of any kind needs to hear it.
Frank Main has been covering criminal justice in Chicago for more than two decades. Readers of the Sun-Times are drawn to his work for heeding the journalism mantra "inflict the comfortable, and comfort the afflicted."
In this episode of The Crisis Cast, he digs deep with Lissa & Thom on COVID's impact on crime in upper Midwest cities like Minneapolis, Chicago, Detroit. They also examine two behaviors that are surging at alarming rates: car-jacking and police retirements.
The timing of this conversation was impeccable. Former U.S. Senator Carol Moseley Braun spoke to Lissa & Thom, the morning after the Presidential Inauguration of Joseph R. Biden. She not only shared the striking details of being among the invited guests, but also described the surrealistic mood in Washington, D.C. just two weeks after a violent mob invaded the U.S. Capitol.
Ms. Braun shares the story of her joining a protest march with Dr. Martin Luther King, Jr., while in her teens. Her experience as a U.S. Ambassador also reveals an eye-opening world view of racism in America.
We begin this special MLK Day episode of The Crisis Cast with Dr. King's voice solidifying the Montgomery bus boycott in December of 1955.
Then we eavesdrop on a historic day in January of 2021. You'll hear the words of Emanuel Chris Welch as he becomes the first Black Speaker of the Illinois House of Representatives. His words inspire a new unity. Lissa Druss and Thom Serafin stir up the emotions of this remarkable leader as he prepares to chart a path through multiplying crises.
In this episode of The Crisis Cast, we welcome two correspondents that rocked Springfield during the turbulent 1970s. Bob Keickhefer and John Camper join Lissa Druss and Thom Serafin in the chat room to map the line from Illinois' Speaker of the House, Mike Madigan to the last great battle for the Speakership in ’75.
For fans of the hit TV Show MASH, stand by for some pithy wisdom. These two drive more than a hint of "B.J. & Hawkeye."
Ronald Lemar runs the company his grandfather founded in 1948. He's weathered great fluctuations in supply and demand - but nothing like those driven by a global pandemic.
In this episode of The Crisis Cast, Lissa and Thom learn about one of the most critical supplies during COVID times. Boxes. Rex Carton designs and manufactures corrugated shipping materials, and Ron's team has stared down the storm of demand with calm. There's a hint of Jimmy Stewart and "It's A Wonderful Life" in this tale.
We've done two-part episodes before. This is more like a sequel. Al Gini left Lissa Druss & Thom Serafin with a cliff hanger that caught them by surprise.
The renowned professor of business ethics and master yarn spinner floored us when he called himself a pessimist. That's where this visit to The Crisis Cast chat room begins. As Lissa & Thom drop their jaws, Dr. Gini asserts that the global pandemic is the beginning of events we might be afraid to ponder.
Al Gini is an archaeologist of ideas, and renowned author. In this episode of The Crisis Cast, he shares the adventures of training future leaders as professor of Business Ethics at Loyola University of Chicago.
You'll meet his Uncle Joe, a teacher of survival through laughter. Prof. Gini schools us on what we truly need from politicians and what we might do about historical figures and their monuments. His latest book is 10 Virtues of Outstanding Leaders.
Michael Cabonargi has forged a path in all three branches of government. In this episode of The Crisis Cast, he shares the lessons learned from those divergent experiences. Lissa and Thom explore with Mike, an admiration for the American immigrant through personal biography.
From tales of true ethics in politics to a stark reality about how to lead in crisis, this is a conversation with some potent reckoning.
On the heals of Illinois voters denying the Progressive Income Tax Amendment, Lissa & Thom dig for plan "B" in solving a severe fiscal crisis.
Public budget guru Paul Vallas makes a return visit to The Crisis Cast to insist that voters have done their homework. Now leaders across the Land of Lincoln and the nation must fight distrust. Get ready for a heavy dose of math AND logic in this passionate conversation.
From retail politics to sitting on the judicial bench, Aurelia Pucinski's life in public service is brimming with wisdom.
In this episode of The Crisis Cast, she underscores the critical requirements of each branch of government, and reveals a true crisis in the justice system. Lissa & Thom also probe the question of 'court-packing' and if she believes Supreme Court justices owe anything to their nominating President.
U.S. Congressman Rodney Davis represents Illinois' 13th district, and embraces the watchdog role for his constituents during these divisive times.
Rep. Davis talks about what it is like to keep his eyes and ears on Washington D.C. In this episode of The Crisis Cast, he also shares the personal side of being a COVID-19 patient. Lissa & Thom probe him for solutions when it comes to bi-partisan efforts in seeking further pandemic relief.
Dr. Donovan Price has accepted a calling that he wouldn't wish on anyone. As a victim advocate, he is often on the scene of a homicide or suicide even before the medical examiner.
As the shirt on his back says, he is a street pastor. In this episode of The Crisis Cast, Pastor Price describes his reasons for accepting this endeavor. Lissa & Thom also learn about his critical relationship with law enforcement and why he chooses to run toward a crisis.
Severe and sudden loss is how Kelly Richmond Pope realized her inner strength. As an educator and entrepreneur, she has uncovered the truths inside fiscal fraud. Her day job is teaching accounting forensics at DePaul University - but she is also the award-winning director of the documentary All The Queen's Horses. The film tells the story of the largest municipal embezzlement in U.S. history. In this episode, Lissa & Thom learn the pain that whistleblowers suffer for the greater good.
The Crisis Cast has explored the 'wisdom in the room' with multiple guests. In this episode, Lissa & Thom learn about a heavy societal concern. Where are the elders? It is question probed by Fr. Richard Fragomeni. His journey through teaching has fed curious minds in understanding the fear of death. That confrontation has led his students to find the tools necessary for successful crisis leadership.
In this episode of The Crisis Cast, a very earnest conversation about the leaders that we have - and the leaders that we need.
David Wilhelm is a public policy expert and former political strategist. He's led campaigns for Joe Biden, Bill Clinton, and Richard M. Daley among others. Lissa & Thom probe his perspective about what communities need most in crisis management. As the son of a World War II refugee, Wilhelm saw poverty first hand while growing up in eastern Ohio.
In this visit to The Crisis Cast chat room, Lissa and Thom explore the conflicting needs of diverse regions within states. Their guest is the Minority Leader of the Illinois Senate, Bill Brady. Over the long haul, his insights have helped the 44th District stay ahead in economic development. But with the legislature out of session during the pandemic, his frustrations run deep.
In this episode of The Crisis Cast, Lissa & Thom hear about the heartbreak that fuels warriors for justice. These are the stories of three remarkable women who are fighting for the truth and seeking police reform. Karen Arewa Winters, LaToya Howell, and Alice Howell provide comfort, wisdom, and strength to mothers who have lost children to gun violence and officer-involved shootings.
Demanding higher standards in government has fueled the work of Andy Shaw for decades. As a revered Chicago journalist, Andy leaned hard on the facts to force accountability. In this episode of the Crisis Cast, Lissa & Thom learn how Andy's passionate reporting prepared him to lead the Better Government Association, and continue his 'watchdog career' with Change Illinois.
Gilbert Villegas has been Alderman of Chicago's 36th Ward since 2015, and drives municipal innovation. As a U.S. Marine, he served in Desert Shield and Desert Storm. In this episode of The Crisis Cast, Lissa and Thom ask some tough questions about the sometimes thankless work of public service. Above all, Gil shares the wisdom of his mother and grandmother. A wisdom that shaped his need to constantly feed his brain with knowledge.
Sometimes the challenges a child faces can lead to anger or empathy. Paul Vallas' story followed a path of introversion, which fed a mind that sources the solutions to big problems. One such adventure took him to New Orleans to lead a school district in turmoil following Hurricane Katrina. Season 2 of The Crisis Cast opens with Lissa & Thom tackling tough questions about pensions and a broken mental health system. Their chat room is filled with the enlightening crisis wisdom of Paul Vallas.
Lissa Druss and Thom Serafin celebrate many lessons learned and far more questions unanswered. As we prepare to launch Season Two of this journey, we continue to gather the wisdom of many voices who are brave enough to balance humanity with science and data. Join us as we forge ahead through the next chapter of conversations in crisis management.
Illinois 7th District State Representative Chris Welch has driven demands for equity on corporate boards. He's led boycotts to bring change and yet lobbyists still fuel push back. In this episode of The Crisis Cast, Lissa & Thom ask all the why questions, when it comes to economic equality. Congressman Welch also points to bi-partisan thinking as the path through any crisis.
Juliana Stratton runs marathons. She runs them with her feet and her heart. Not only is Juliana the Lieutenant Governor of Illinois, but she is a crisis leader for the long haul. In this episode of The Crisis Cast, Lissa & Thom learn about 'the wisdom in the room.' This is Juliana's belief that communities know what solutions are needed, but government needs to listen. This thoughtful conversation addresses systemic racism, and the 'hurt' of the forgotten.
Tracy Baim has been calling out the inequities of news gathering for well over three decades. As co-founder of the Windy City Times, her career marks not only great crisis management but the rise of community journalism. Now, as publisher of the Chicago Reader, Tracy's passion continues to challenge mainstream media. In this episode of The Crisis Cast, Lissa & Thom explore the First Amendment, racism, and access journalism.
As we have worked through these times of crisis, one recurring theme is the hunger for information. In this episode of the Crisis Cast, Lissa & Thom visit with Michele Zurakowski a brilliant leader in the social services sector. Michele is the Executive Director of Beyond Hunger where feeding communities is just one ingredient in their vision. Her secret sauce in seeking solutions is cognitive dissonance.
"These are hard conversations that must take place." Eric Kowalczyk returns to The Crisis Cast with observations on the widespread conflicts fueled by systemic racism. Lissa & Thom get some answers on where we start with police reform. As author of The Politics of Crisis, Kowalczyk suggests that protests over the death of George Floyd will continue, because the world experienced it as a public lynching.
Garry McCarthy has spent a lifetime in law enforcement. He insists that we continue to avoid real conversations about race. In this visit to the chat room with Lissa & Thom, you'll hear some untold details from his departure as Superintendent of Chicago Police. We also learn about what he views as critical breakdowns in maintaining peaceful protests.
Bennett Johnson has been a civil rights activist since he was six years old. He joined the NAACP at age 12, and met Martin Luther King, Jr. in the mid 1950s. In this visit to the chat room, Bennett shares the challenges of peaceful protest. Lissa & Thom also learn how he advises progressive youth, and what it took to broker the unlikely meeting of Elijah Muhammed & Dr. King.
What does Mark Doyle do in a crisis? He works the problem. Mark is the CEO of Rags of Honor, a t-shirt and apparel company that employs homeless veterans. The lessons he's learned come from a life laced with challenges from leading accounting forensics in Afghanistan to running Presidential campaigns. Mark's passion for supporting service men and women is at the heart of this visit in the Crisis Cast chat room.
We were primed for an economic explosion prior to the pandemic, that’s the word from Ilyce Glink. Ilyce is the CEO of Best Money Moves, a financial wellness technology platform. The good news is, Ilyce believes every one of us has the capacity to manage a crisis. But, as she shares with Lissa & Thom, it requires a curious mind and heart.
Rick Pearson is the chief political writer for the Chicago Tribune. In this episode he shares the secrets that have fueled his tireless journalism over three decades. When it comes to crisis leadership, he's a policy geek and his passion is to cover success stories. Lissa & Thom lead this fascinating visit to the chat room about inspiring teachers and not-so inspiring incarcerated Illinois governors.
We peek behind the curtain to learn how the Crisis Cast came together and see the light that shines behind dark times. Lissa & Thom share the childhood and professional paths that led to their lives as crisis management leaders. In this episode, our chat room questioners face all the quizzing from EarSight Studios' Todd Manley.
Illinois State Senate President Don Harmon shares a wise rule for leading through crisis. "You raise your voice only when it improves the conversation." Lissa and Thom probe Don on the deep infrastructure challenges the nation faces, and he points to the guitar as his daily stress relief.
Grammy winning recording artist Reverend Charles Jenkins pays a visit to the Crisis Cast to share his story of community. Charles is assembling a choir of 300 using ZOOM. Lissa & Thom promise to lip sync their audition and hear from Charles how to use technology to curate laughter in a crisis.
Spoiler alert. DuPage County Board President Dan Cronin says one key element to crisis management is yoga. His wife is his instructor. Meanwhile, Lissa & Thom ask what can be done following a pandemic when the Illinois' economy was already in epic pain.
Some critical truths about the pressure points in real estate get revealed here. Mitchell Sabshon, CEO of Inland Real Estate, joins the Crisis Cast chat room with insights on the mobilization complexity of the CARES Act. With Mitchell's help, Lissa & Thom go searching for the silver lining.
In this bonus episode of The Crisis Cast, Lissa & Thom learn the story behind building a strong crisis management team. You'll hear how surfing in Costa Rica blazes an unexpected life in Chicago. More importantly, how Anne Caprara became Illinois Governor J.B. Pritzker's Chief of Staff.
Anne Caprara tells powerful stories about the lessons a crisis can teach - but, as she says "you must be WILLING to learn." Anne is the Chief of Staff for Illinois Governor J.B. Pritzker, and her insight is powerfully honest. Lissa & Thom pick her brain about the comfort real communication can provide to citizens.
Scott Mordell leads the global CEO mentorship organization YPO. You'll learn YPO's storied history, while Lissa and Thom probe more lessons in crisis management. The COVID-19 pandemic marks a rare moment where commerce has been shut down in favor of humanity.
Congressman Darin LaHood puts his faith in the resiliency of a nation, and bi-partisan action to get the economy on track. Lissa and Thom continue to strive for new answers on when to re-open businesses and how to increase COVID-19 testing.
Some great news for small business owners comes by way of the City Treasurer of Chicago. Melissa Conyears-Ervin lays out the plan for loans that offer no interest for the first 6 months. Lissa and Thom also get some Covid-19 guidance from Melissa's 3-year-old daughter.
Jobs programs and what's next for displaced employees are at the core of this think tank with Jack Lavin. Jack is the CEO of the Chicagoland Chamber of Commerce, and he gives Lissa & Thom a resource guide for small business owners in this time of crisis.
Jim Ardis is the mayor of Peoria, Illinois and his conversation with Lissa & Thom centers on 'crisis practice'. In this episode, the Crisis Cast suggests agencies must lock arms to save a community.
Lyndean Brick, CEO of Advis Healthcare, joins The Crisis Cast to explore a complete re-tooling of the healthcare system. Lissa and Thom learn the stark realities of hospitals that might face closure following the coronavirus pandemic.
We've discussed writing solutions on the fly before, but in this episode Guy Chipparoni joins The Crisis Cast to brainstorm how that's done. Guy is the President and CEO of Res Publica Group. Lissa and Thom examine the details of what you can PLAN when a crisis has no discernible end.
Illinois Congresswoman Cheri Bustos has a heart to heart with Lissa & Thom about the equipment crisis in battling the coronavirus pandemic. The conversation leads to communicating critical infrastructure needs across the U.S. and the lessons Cheri's father taught.
In this episode, Lissa & Thom explore the science of preventing a second wave of the coronavirus. Their guest is Rob Tovar, a serial entrepreneur and co-founder of Sterile Environments. Rob's passion for protecting first responders drives this enlightening visit to our chat room.
Gilda's Club CEO LauraJane Hyde underscores the importance of your team's sense of security in a crisis. Lissa & Thom ask a game changing question about leadership in an upside down world.
Father Greg Sakowicz joins The Crisis Cast and shares his hope that uncharted waters make us wiser.
Crisis Management expert Eric Kowalczyk shares his experience in dealing with municipal shutdowns. Eric is the author of The Politics of Crisis and has trained more than 1,000 communications specialists in 65 cities across the U.S.
In our inaugural episode of The Crisis Cast, Lissa & Thom discuss the impact of social distancing in business AND how to drive higher expectations from those in elected office.
Renowned crisis communicators Lissa Druss and Thom Serafin introduce you to tales from the front lines of crisis leadership.