On entering most maternity units who are the first people you encounter? Why reception staff of course. Here I pause to think about the role they play and how we might value them a bit more given their crucial role in maternity units.

If you have enjoyed my podcast please do share your thoughts by leaving a review on your podcast provider or get in touch. I love to hear your thoughts and ideas. if you have found my ideas helpful please recommend theobspod to others who may be interested in exploring all things pregnancy and birth. You can find out more about me on Twitter @FWmaternity & @TheObsPod as well as Instagram @TheObsPod please check out #MatExp matexp.org.uk for ideas about how to improve maternity experience.
  My beautiful artwork is thank to Anna Geyer www.newpossibilities.co.uk