Kalpit is the CEO of Netcore, a pioneer in the customer engagement space in India, started in the late 90s. Kalpit has been with Netcore from the very beginning and he shares the Netcore's journey from it's founding to now, what he thinks about the competition and how they have built a moat, how he makes acquisitions work and more in his conversation with Roshan Cariappa.
Topics: 00:00 Introduction 01:31 Founding story of Netcore 11:48 Product Strategy @ Netcore 16:22 Growth Levers in the 0-$10-$100M Journey 22:48 Thoughts on Competition and Building a Moat 27:27 Making Acquisitions work 32:01 Getting IPO ready 36:31 Advice to founders on Building to Last 38:32 Advice on managing a downturn 41:46 Books and Podcast recommendations
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