Jon Avery is the CFO of Necco Foster Care in Cincinnati. He joins me for this 2nd edition of discussions about how you can design a compensation system that will produce exceptional performance. Jon explains how the thinking of your people about their performance does not always align with how their performance is viewed by their boss or the company. That means that the compensation they receive may not send the intended message. Jon's top tip reminds us to dial in the compensation on what we are trying to make happen at the management level. Easier said than done!!