This is epsiode #2 of three about develping the capacity of your organization to set expectations for your people. Rex Brice is the CEO of Rex's Family of Restaurants in Steamboat Springs, CO. He's come on the full journey from not knowing what a performance appriasal was to knowing that they are one of the most powerful levers to keep good people engaged and growing. You'll like Rex's practical approach that he's developed, something that's critical if you expect your managers to do this well. Listen to this podcast and compare what your doing performance management process looks like to someone who does it better than most!