This episode is part of a 12 part series on the Pactify philosophy, today POINT 2
- Start from a question/ problem, not from an answer or half answer.
- Most problems are unique, requiring new knowledge, they cannot be optimally solved with old knowledge
- The main task for an organisation is to continuously grow it’s problem solving capacity (being able to solve more problems, more optimally, with more real cooperation)
- The best solutions “emerge” in a process, they cannot be known/ controlled in advance, they are the ones that eventually resist criticism better than their alternatives
- Knowledge cannot be poured into people, they need to work themselves on understanding it, through own ideas and criticism (and you “staying in the question”)
- A good solution to a business problem needs to be a hard to vary explanation
- The solution (explanation) you build is never infallible, can not be justified but only (continuously) error-corrected
- Engagement is primarily driven by being able to solve relevant problems, with enough of your own input in the solution
- Solving a relevant problem together ties people more closely together than their shared place in the organization or shared opinions
- Real cooperation is when everyone (i) contributes beyond their role to a shared explanation for why& how to solve a problem and (ii) finds maximum alignment in the how and why of the explanation
- Good solutions (evolved ideas), developed in cooperation, extend across& over roles/ functions/ layers. They cannot be clearly separated and reduced to the sum of distinctly separate inputs
- Good knowledge/ engagement/ cooperation … all develop in a specific process of “learning in the action”. The process has 5 key drivers for the learning: real communication, transparency, autonomy, flow and group flow
For feedback/ comments/ criticism: reach out to me at bart@pactifymanagement.com
As always, thanks 4 listening !