In this episode, we were joined by 3 Monarch PAs. Ricardo Lopez III & Albert Perdomo are Sr. PAs at Monarch Claims. Lazaro Lima is a licensed PA and Director of Operations.

0:00 - Intro 5:19 - What We're Drinking 8:33 - 2020 11:07 - We Almost Died 12:52 - 2020(Continued) 17:34 - Hurricane Season 21:22 - Getting an Inspection & Policy Review 22:41 - Homeowner Dealing with Insurance 26:25 - Building Rapport 28:12 - PA Smackdown 30:49 - Having Great Adjusters To Work With 32:15 - Knowing The Priorities 33:01 - How WE Do Things 33:57 - Albert's Background 36:40 - Albert's Switch to Public Adjusting 39:40 - Laz's Background 43:18 - Working With People Helps 44:25 - Genuine Help 44:46 - Tips for Homeowners 47:35 - Accommodating The Growth 49:18 - The Advantage We Have 50:43 - Adjuster Classroom VS Handson 55:06 - PA Shadowing 56:08 - Damages Stay The Same, Policies Change 56:55 - Reaching People & Making Them Aware 59:04 - Goals 1:12:52 - The Feeling of Losing Your Touch 1:18:07 - Outro

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https://www.instagram.com/monarchclaims/

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https://www.linkedin.com/company/monarchclaims

Ricardo's Social Media:

https://www.instagram.com/rlopez_monarch/

https://www.linkedin.com/in/rlopez-monarch/

Lazaro's Social Media:

https://www.instagram.com/laz_monarch/

https://www.linkedin.com/in/llima-monarch/

Albert's Social Media:

https://www.instagram.com/albywinning_monarch/