In this episode we discuss complaints handling with Victoria Holden, a senior dental advisor at TDS. We also discuss how to decide on the correct indemnity cover for dental professionals with Stuart Anderson, operations director at TDS.

Victoria qualified in 1999 from Sheffield University and has worked in general dental practice ever since. Since graduating she has been awarded the MFGDP(UK), Diploma in Implant Dentistry and the Fellowship of the Faculty of General Dental Practitioners from the Royal College of Surgeons of England, and more recently an LLM in Medical Law from Northumbria University. She has experience as an expert witness in both clinical negligence and Fitness to Practise cases. With her clinical background and legal experience Victoria is ideally placed to advise on dental queries and concerns.

Stuart began his professional career in business in 1999, as Senior Business Relationship Manager for Royal Bank of Scotland, followed by a role as Director of Business Development with Bank of Scotland. Stuart has been Operations Director within a number of dental corporates since 2009. Stuart joined TDS in October 2017 as Operations Director, bringing a wealth of experience to the team and has been able to successfully evolve both, the business infrastructure to support the continual growth of the business as well as working closely with our insurer to ensure we introduce a great insurance policy for TDS clients.

Taylor Defence Services Limited (TDS), was founded by Neil Taylor and commenced introducing dental indemnity to dentists in Scotland and Northern Ireland in 2012. TDS has experienced huge success in Scotland and Northern Ireland with an excellent reputation of defending our client’s interests. With this success, in 2016, Neil then founded TDS (E&W) Ltd, providing dental indemnity to dentists in England and Wales. TDS are the largest introducer of professional liability insurance to dentists and dental care professionals in the UK.

TDS introduces a unique proposition to the dental indemnity sector. It is our goal to educate the whole Profession on why it is important to have past, present and future cover.

For further information, please contact:

🌐 www.tdsew.com

📞 0141 772 0178

📧 join@tdsew.com