Rachel’s last 17 years have been a journey of discovery, learning, upskilling and refining, with one anchor at the centre of every thought process – the patient. Created by Rachel Jackson, Superior Smiles proudly opened its doors in August 2018.

In this episode, Rachel shares her journey to becoming a practice principal with a background in dental nursing. We discuss some of the challenges unique to her as a practice principal who is not a dentist and how she tackled some truly difficult situations encountered throughout her career.