Sonya Puterbaugh, Laboratory Assessment Program Director, gives us a behind-the-scenes look at how her team schedules assessments for over 2,000 laboratories. Plus, she answers the question "Can we always have our assessment in the off-season?"

Related information:

• S1 E07: FAQ - What happens after an assessment?
• S1 E21: FAQ - Who needs to be present during the assessment?
• S1 E23: FAQ - What if I need to postpone my assessment?
• S1 E27: FAQ - How can I prepare for an assessment?
• S1 E29: FAQ - What occurs during an assessment?