With a winning combination of experience and innovation, Tana Gall is a leading voice in senior living. Listen to her insights gleaned from Merrill Garden’s 70 communities across 20 states, with 4,000 staff members and 7,000 residents, and her vision for moderately priced senior housing.

About Tana

Tana Gall is responsible for all aspects of operations and growth at the 70 Merrill senior living communities in 20 states – Merrill Gardens and Truewood by Merrill. Gall has over 20 years of experience in senior living leadership roles, and she is focused on creating a culture where the team members and residents thrive. Under Gall’s leadership, the company is recognized as one of the most respected providers of senior living in the country. Gall recently led the launch of the Truewood by Merrill communities with a focus on seniors in the underserved middle market.

Gall is an industry icon, serving as a member of the Argentum Board of Directors, and she was previously the head of the Argentum Executive Director Leadership Institute. She is focused on bringing new leadership to the industry and was instrumental in the establishment of the Granger Cobb Institute for Senior Living at Washington State University.

Based on her career accomplishments, Gall was asked to join the Bellevue College Healthcare Management and Leadership Advisory Board. She was also invited to join the International Women’s Forum, and was named a Woman of Distinction for 2021 by McKnight’s Senior Living, an award that honors women in senior living who inspire and impact the lives of residents and team members.

Key Takeaways

  • Acquiring real estate at low rates is a must to make moderately-priced housing work.
  • Limiting serving times and food options control labor costs for middle market dining.
  • Customized wellness offerings are an expectation for the next generation of senior living residents—not only a gym, but access to personal training.
  • There are many benefits to cross-training employees, including cost savings and increased staff satisfaction.