The rollout of the COVID-19 contact tracing app in France hasn't gone entirely well. How can the concepts of Alienation and Solutionism help us understand what went wrong?

Rowe F., Ngwenyama O. & Richet J.-L. (2020). 'Contact-Tracing Apps and Alienation in the Age of COVID-19', European Journal of Information Systems, https://doi.org/10.1080/0960085X.2020.1803155