Whether it be as leaders, change professionals or coaches, most of us tend to gravitate toward a ‘telling’ mode. As a leader or change professional I know I am in a ‘telling’ mode when I find myself convinced that my way is the right way, and that anyone who disagrees is ‘resistant to change’. As a coach I know I am in a ‘telling’ mode when I find myself convinced I know the answer. When we find ourselves in these states – we are engaged in ‘monologue’. If we want to lead change more successfully, more often, we need to get better at engaging in ‘dialogue’.