I’m sure we’ve all received a customer survey—whether it be from a store after we’ve made a purchase or from a doctor’s office after a recent visit. These are common, and businesses find a ton of value in the resulting data. However, if we look at the success of this type of initiative and try to translate it into a sales and marketing function, there’s an interesting opportunity that organizations of all sizes are beginning to capitalize on: sales team surveys. Maybe your sales team has hit a wall or maybe they’re entering a new market. A survey can uncover gaps in strategy and identify potential areas of need before problems arise. When we look at using sales surveys through an inbound marketing lens, there’s a massive opportunity to identify weaknesses in content, answer more customer questions before they’re even asked, and find cohesive strategies for sales and marketing teams to collaborate more effectively.

Read this blog instead.