In this episode we'll chat all things customer personas and why they are so important. We'll cover:

  • What is a customer persona
  • Why is a customer persona so important
  • 5 steps to creating your customer persona

  • Analyze the data you have

  • Ask your customers
    Help on creating an awesome customer survey from MailChimpĀ HERE

  • Align your current vs target customer

  • Get your customer persona down on paper

  • Define how you help your customer persona solve their painpoints!