As consultants, we manage work and client relationships on a daily basis. Managing work is one thing. Making sure everything is done properly and functionally is critical to moving the items along and into production for the client. On top of that, having the client proof the work and approve it for production is another.

In this episode of The Change Set, Zinovo’s Director of Sales and Account Solution Lead, Ashley Lorentz and host Ben Nelson dive into a client scenario that did not go as planned. Learning from your mistakes when the project is on the line, not pointing fingers and blaming the other party, establishing goals to get the project to go-live, and putting infrastructure in place so that these types of scenarios are avoided in the future are all discussed in this episode. 

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