The future of the office is of particular interest to this week’s Oven-Ready HR guest. Seemingly a day doesn’t go by without an announcement from an organisation about their plans, or apparent lack of, concerning a return to the office. Even the Archbishop of Canterbury has weighed into the debate criticising the ‘inhumane’ approach to work taken by Goldman Sachs. Without waiting for divine intervention, I thought I’d ask a senior member of the Executive Team at IWG plc, the world’s largest workspace operator about where she sees the future of work.

As Head of Talent, Francesca Peters plays a pivotal role in shaping the culture, talent and employee experience for some 12,000 colleagues worldwide. Francesca has held a number of senior HR roles within IWG including Global HR Director and her current position as Chief Talent Officer.

In this episode we cover:

• How working from home has affected productivity;
• How IWG believe the hybrid-model of working provides the best solution for employers and employees;
• How important hybrid working is for employee's wellbeing;

As well as the future of the office we also cover:

• How IWG are attracting talent and their use of HR analytics;
• IWG's definition of 'talent' and how this perhaps differs from other organisations;
• The importance of the DEI agenda to IWG and the steps the firm is taking to improve performance
• How IWG embeds its culture and values around the world
• And the opportunity for HR to help drive financial performance