We are facing new ways of doing things: new business meetings, new school environments, new newspapers, new entertainment, new reference materials.  And the "new" is almost always centered on the computer or smartphone.  But new isn't always better.

Our new technology enables us to create the appearance of polish and sophistication but our content suffers.  We need to work harder to ensure that the technology makes things better as technology can easily make things worse.

The technology is only a tool ; it does not replace the teacher.

Zach and Rafe discuss the pluses and minuses of PowerPoint, the value of rich narrative sentences over thin and empty catchphrases, and how to focus on supplementing your knowledge with images instead of creating a disharmony of competing audio and visual inputs.

"[People] deserve to have better interfaces [in computer programs].  Our students deserve to have better textbooks.  Your audience ... deserves to have better content and better presentation.  You owe it to them because they are giving you their time."