Key Points Discussed:

  • I think many people venturing into NVC, just the name of it, Non-Violent Communication. I think some folks might think that means that there's no place for getting angry or there's no place for dropping the F-bomb, but that's not true, there is a place for it in NVC and it happens to be during the WAIT period. (00.31)
  • WAIT stands for Why Am I Talking? In other words, be quiet now. (01:07)
  • WAIT also stands for What am I thinking? What am I telling myself? Am I staying only in observation, or am I spiraling out into a whole lot of evaluation? Often when in conflict, you tend to go into that story, go into that blame mode, and so WAIT is just a reminder to start to pay attention to what are you thinking. (01:50)
  • WAIT is a very active time. (04:45)
  • Do you need to have NVC training in order to give someone empathy? Absolutely not. (06:02)

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