Trust doesn't always take center stage in conversations about construction and technology, but it's foundational to how projects, teams, and businesses operate. At DevCon in Amsterdam, host Eric Thomas sat down with Autodesk’s Chief Trust Officer Sebastian Goodwin to discuss why trust matters more than ever in the age of AI, how organizations can build and measure it, and what leaders should do when trust is put to the test.

In this episode, we discuss:

• What a Chief Trust Officer does and why trust extends beyond cybersecurity, governance, and compliance
• Why trust is a key driver of innovation, performance, and stronger customer relationships
• The four factors of trust: capability, reliability, transparency, and humanity
• How Autodesk's AI transparency cards helped reduce hesitation around AI adoption
• Why construction leaders are increasingly focused on data longevity, stewardship, and responsible AI use
• How transparency and communication help organizations navigate uncertainty and build confidence in new technologies
• What leaders should do when mistakes happen and how trust is often built during challenging moments
• Why customer outcomes should remain the north star when making difficult decisions