Victoria Sun Esparza joins Ben and Matt to talk about Human Centered Design and applying it in congregations. This process is a way for you to listen well to the needs of your congregation in order to make decisions about goals, strategy and ways of serving those under your care.

Resources https://thecrg.org/collections/Human-Centered_Design_Exchanging_Pews_for_Strollers Design Kit by IDEO https://www.designkit.org/ Dev Explains: What Is Human-Centered Design? https://www.youtube.com/watch?v=0bxtEqM2TQU Creative Confidence by David Kelley and Tom Kelley https://www.creativeconfidence.com/book/ TedTalk by David Kelley: How To Build Your Creative Confidence https://www.ted.com/talks/david_kelley_how_to_build_your_creative_confidence?language=en#t-430968 In the Water Designs (Victoria's company) https://www.inthewater.co/