In Don't @ Me (2:16), Tom identifies the most efficient and effective happiness killer. Then (15:11) hear how the first 24 guests have answered the question, "What's your definition of success?" Finally, in Assessment Corner (37:02), Tom describes why conversations about a new vision for university transcripts need to be thought through in terms of plausibility for the end-users; that visions that have no real plausibility of execution are counter-productive to bringing about meaningful change. 

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