Lex interviews Hristo Borisov, CEO and co-founder of Payhawk, a leader in B2B payments and expense management. Together, they discuss the evolution of product development, from mobile apps to platforms that solve customer problems. Touching on the 2017 trend of chatbots and the practical uses of this technology today via ChatGPT. Additionally, Hristo expands on the company he founded in 2018 - Payhawk, a Fintech company that automates financial functions for businesses, highlighting the importance of understanding customer problems and iterating solutions to validate and prototype them.
MENTIONED IN THE CONVERSATION
Payhawk's website: https://bit.ly/3ZjfCRM
Hristo's Linkedin profile: https://bit.ly/3ETjWiv
Topics: fintech, payments, credit, ERP, SaaS, cloud, AI, platform, API, financial ecosystem, chatbots
Companies: Payhawk, Telerik, Progress Software, DarwinAI, Progress NativeChat, Brex, Ramp, ChatGPT
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TIMESTAMPS
1โ28โ: Hristoโs foundational experiences in technology & how he became a founder
4โ03โ: Telerik - A successful launchpad for entrepreneurs & startups
7โ47โ: Building a platform vs building a point solution & building for developers (customer segment)
12โ35โ: Building a system that generates chatbots - the experience, the motivations, and the outcome
19โ10โ: Payhawk - the idea, the execution, the main functions, how much money they have raised and what it is used for
24โ44โ: Payhawkโs customers - the types of customer, the engagement strategy, the go-to-market strategy, and your evolved approach to developers
29โ12โ: The journey of evolving the product/feature set to becoming the financial ecosystem for the CFO
34โ04โ: The adjacency of the software product and the underlying financial product & thinking about growth from a global vs regional perspective
39โ04โ: Channels to use to connect with Hristo & Payhawk