Timestamps:

00:28 RECOGNITION - based on the behaviors you want to reinforce

01:23 Slack for informal recognition

04:00 What about formal recognition?

05:27 RITUALS - rituals are cool historically and anthropologically speaking

07:16 Rituals are repeated behaviors that establish a sense of community

10:10 CUES - reminders that keep people in touch with the purpose; they are the physical expressions of the cultre

11:10 Got some help on how to “do” cues from LinkedIn

13:30 We are NOT talking about employee engagement right now

Shoutout to CLxHQ and CLxATL!