Insurance Insights: Recent Episodes
Capgemini
Emerging risks. Evolving customer expectations. Cutting-edge technology. The insurance industry is awash with change, and becoming future-ready requires striking a balance. And what are the best ways to find the balance? Insurance Insights, a podcast from Capgemini Financial Services, takes a look through the lens of leading industry experts. In every episode, we will explore how the insurance industry can navigate its way forward and in turn, transform challenges into opportunities.
As the industry continues to more tightly integrate their IT functions; QE is being asked to incorporate insights gained in PROD into their daily practices and in some cases support testing in PROD. What is Shift Right testing, how do I do it and is it safe?
In this episode of Insurance Insights, Ramesh Nagarajan, Application Delivery Management (ADM) Solutions Architect, MicroFocus and Trivikram Pujar, Transformation Lead- Automation, Capgemini Financial Services discuss the latest trends in testing automation focusing on challenges and opportunities provided by Open Source vs
In this episode of Insurance Insights, we speak to Arun Prasad, Insurance Data Solution Head, Insights & Data, Capgemini Financial Services, about how the insurance industry is responding to new risks, changing consumer preferences, and the move towards digital, as well as the steps insurers need to take in order to be nimble and data-driven. Tune in.
In this episode of Insurance Insights, Spiros Liolis, Chief Technologist - Global Alliances, Micro Focus and Shiva Balasubramaniyan, VP, Emerging Technologies, Capgemini Financial Services, discuss the surprising trends in insurance in 2020, the key Quality Engineering themes they expect to see in 2021, and more. Tune in.
In this episode of Insurance Insights, Paul Carrol, Editor-in-Chief of Insurance Thought Leadership and Seth Rachlin, EVP & Global Insurance Industry Leader at Capgemini Financial Services continue their discussion about the entrance of BigTechs into the insurance industry. Today's episode is all about ecosystem collaboration. How can it meet changing customer needs and how will it evolve in the future? Tune in to learn more.
In this episode of Insurance Insights, we continue the conversation with Paul Carroll, Editor-in-Chief of Insurance Thought Leadership, and Seth Rachlin, EVP & Global Insurance Industry Leader at Capgemini Financial Services. The World InsurTech Report 2020 showed that the lines are being blurred between different players in the insurance industry. What is driving this change, and will policyholders benefit? Tune in to find out.
In this episode of Insurance Insights, we speak with Jason Benfield, Director, Product Management, Micro Focus and Panchal Barua, Director, Quality Engineering, Capgemini Financial Services, about how financial services firms are approaching the role of Quality in development and testing. How is Quality Engineering (QE) different from Quality Assurance (QA), and what are the benefits of integrating it with a DevOps methodology? Tune in to learn more.
BigTechs are expanding their presence in the insurance industry. Will customers purchase insurance from them? How will the dynamics between traditional insurers and BigTechs evolve in the future? Paul Carroll, Editor-in-Chief of Insurance Thought Leadership, and Seth Rachlin, EVP & Global Insurance Industry Leader at Capgemini Financial Services, discuss in this episode of Insurance Insights
In this episode, Gal Tunik, Senior Director at Micro Focus who specializes in Cloud Service Strategy & Partnerships, and Ajay Walgude, Vice President at Capgemini Financial Services’ Technology Practice, continue their conversation on cloud migration and its effect on testing.
In this episode, we talk to Gal Tunik, Senior Director at Micro Focus who specializes in Cloud Service Strategy & Partnerships, and Ajay Walgude, Vice President at Capgemini Financial Services’ Technology Practice, about how cloud adoption has transformed IT operations, including testing.
With testing automation becoming more intelligent, has the industry moved past manual testing? In fact, are testing teams even relevant anymore? We discuss with Jeff Smith, Manager in the Capgemini Financial Services Technology Practice, and Archie Roboostoff, Product Director for UFT & LoadRunner at Micro Focus in this episode.
In this episode, we speak with Jeff Smith, Manager in the Capgemini Financial Services Technology Practice, and Archie Roboostoff, Product Director for UFT & LoadRunner at Micro Focus about the challenges of testing automation, and how adding intelligence to the process impoves the testing lifecycle.
We continue our conversation with Nick Utley, Transformation Leader in Analytics at Capgemini and Eran Bachar, Executive Product Manager in Functional Testing at Micro Focus. In this episode, we discuss leveraging AI and ML in test automation.
In this episode, based on the World Quality Report, we speak to Nick Utley, Transformation Leader in Analytics at Capgemini and Omer Felder, Executive Product Manager in Lifecycle Management at Micro Focus about the impact of AI/ML-based analytics in software testing.
In this episode, we take a deep dive into the findings of the World InsurTech Report 2020 with Frank Desvignes, Global Head of Open Innovation at AXA Next, Sabine VanderLinden, Co-founder and Managing Partner of the Alchemy Crew, and Elias Ghanem, Global Head of Market Intelligence at Capgemini Financial Services. On the agenda - the impact of BigTechs and COVID-19 on policyholder needs and expectations, how insurers can improve ways to leverage technology, and more.
Data-driven actionable insights help firms target stages of the customer journey to provide personalized products and services that add value for customers while increasing CX and loyalty. In this episode, we talk to Ramana Bhandaru, head of Insights & Data at Capgemini Financial Services, on how COVID-19 is presenting financial services firms with challenges but also opportunities to leverage data and accelerate digital transformation to enable a resilient enterprise.
Customers of all age are adopting a millennial mindset to research and purchase insurance. In this episode, we speak with Elias Ghanem, Global Head of Market Intelligence at Capgemini Financial Services, and Steve Tunstall, Co-founder and CEO of Inzsure.com about customers’ growing usage of digital channels, as well as their increasing willingness to purchase insurance from non-traditional firms.
How does this impact the insurance industry? What will be the best way forward for insurance firms to win customers? Tune in and find out.
Emerging risks, evolving customer expectations, cutting edge technology. The insurance industry is a wash with change and becoming future ready requires striking a balance. And what are the best ways to find the balance? Insurance insights, takes a look through the lens of leading industry experts.
In every episode, we will explore how the insurance industry can navigate its way forward and in turn transform challenges into opportunities.