I didn’t pay enough attention to my service delivery

I couldn’t control my frustration when the prospect kept me waiting 

I didn’t have a good understanding of the prospect’s business or his needs

I was not well-prepared for the meeting

I dropped my professional guard and tried to be too friendly with the prospect

I’m not particularly enthusiastic about the product that I sell 

I couldn’t answer the prospect’s questions

I bullied the prospect into listening to my sales pitch

I frequently repeated my statements 

I did not follow my strong points when I had my prospect interested

I exaggerated and misrepresented the product

I failed to clinch each point as I went along

I couldn’t close the deal

I lacked the Power of Persuasion

I didn’t practice the Art of Suggestion

I didn’t urge my prospect to sign the order

I couldn’t identify the appropriate time to close the deal

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