Leadership in healthcare is stressful, especially these days!  This week we focus on how we can manage stress, at a personal level, at a team level and for our whole organisation.  LEAN has great tools that help us to keep the flow of the practice going, help us to not knee jerk react at every problem we come across and help us to problem solve or innovate when we need to - which is quite often.
Jo also talks about simple kindness, listening and making space.  Mel says the worse the stress, the more important it is to keep up the discipline of LEAN.  Personal disciplines are important too and we need to look after ourselves as well as others.