Kaizen, or Lean - the Japanese improvement methodology.  Jo and Mel are unpacking more of this personal improvement method.  In the last two episodes we talked about the philosophies and principles.  This week we are starting to introduce the five methods;  Method number 1 - Standardisation.

Yes we talk about standards for 25 minutes.  Why, who knows, why do they exist.  Why is it important that we all do the same thing?  How are standards the first platform of improvement.

A bit of personal stuff thrown in as usual.  Sorry to all friends and family.  We love you.