This episode we look at some of the practical ways one might work with a team, or an organisation, when starting out the project or improvement journey.  How can we get everyone on the same page; seeing each other's viewpoints and agreeing on their big Reason to do anything differently.  
Are different individuals driven by different things?  How can we work with this?  
Both Mel and Jo talk about the importance of Doing the Gemba... or Gemba walking.. which is LEAN observation methodology which is at the core of much of its philosophy.  
They agree that starting with humble enquiry is a really important philosophy, and stepping into a workspace with respect.
Jo says sometimes the burning platform comes from know that you can't go on the way you are now.  Its a matter of, if we don't do this, then what is going to happen.