In this episode of the KPI Cafe, Sandie Olive, our Production Manager and one of Reunion Marketing's first employees, shares insights about our Culture Committee. You'll get to learn applicable insights on how to establish a committee at your dealership or company, ways to structure it and the meetings you'll hold, and at least one concrete example on how it has made a difference in our community.

There is also one simple truth that you'll learn: culture doesn't come easy. It takes work and persistence — even then, you'll still have some detractors. At the end of the day, however, things like a Culture Committee make a net positive impact on your employees and the good that your organization can do.

Here's what you can expect:

2:42 Sandie's Origin Story

5:45 What is a Culture Committee?

All Departments

Issue Solving

Types of Problems Addressed

A Vehicle for Transparency

Types of Outcomes

Four Categories of the Committee

10:35 Committee Structure and Process

Room for Change

Pillar Leaders / Ownership

L10 / Scorecard

Meeting Susan B. Anthony (the Chicken)

Origin of Issues List

Meeting Fanny Lou Hamer

20:07 How Does Each Meeting Operate?

Check-Ins

Keeping Focus

To-Dos

26:53 Feedback on the Culture Committee

Net Positive Influence

Example of Impact It Can Have

30:47 Let's Play Pittsburghese