Customer Experience is a HUGE Market Differentiator in any business, but especially in the Laundromat Industry! No one knows this better than Yvette Morton Williams, a multi-store owner in Atlanta, Georgia. Follow along as Dave "Laundromat Millionaire" Menz and his wife, Carla, discover the strategies she's learned along the way in creating upscale profitable laundromats. Be sure to STAY TUNED to also learn of her upcoming CASH AWARD OPPORTUNITY for New Owners - you won't want to miss out!!
Referenced Links: Link to get Atmosphere TV: https://atmosphere.tv/partner/dave-menz and use code “MILLIONAIRE” Contact Mike directly: Mike.Kelly@Atmosphere.tv
Our guest’s LinkedIn: https://www.linkedin.com/in/yvette-morton-williams-mba-22ba6413/ Our guest’s websites: www.conyersbestlaundry.org , www.evansmilllaundry.com , www.washandspin.com Our guest’s Facebook: www.facebook.com/conyersbestlaundry/ , www.facebook.com/evansmilllaundry/ , www.facebook.com/washandspin/ Our guest’s Twitter: https://twitter.com/MarkPattisonNFL For consulting services: www.laundromatmillionaire.com Our Youtube channel: https://youtube.com/c/LaundromatMillionaire Our Podcast: https://laundromatmillionaire.com/podcast/ Our Facebook: https://www.facebook.com/laundromatmillionaire/ Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/ Our Instagram: https://www.instagram.com/laundromatmillionaire/ Our laundromats: www.queencitylaundry.com Our pick-up and delivery laundry services: www.happynest.com/locations/ohio/cincinnati Coin Laundry Association: www.coinlaundry.org Uhaul Stores: www.uhaul.com QuikTrip Gas Stations: www.quiktrip.com
Timestamps: 00:00:00 Laundromat Millionaire Show Intro - Quotes 00:02:50 Backstory - Impact of a Strong Single Mother 00:04:33 Entering the Laundromat Industry 00:06:50 Laundromat Surprises & Advice for Newbies 00:10:00 Why Laundromats & Why Atlanta? 00:12:15 Early Mistakes Entering the Industry 00:17:16 Store #1 - Making It My Own 00:21:25 An Ancillary Service 00:23:07 Size of Store 00:23:21 Becoming Profitable - FINALLY! 00:24:25 How I Overpaid & Others Can Avoid It 00:27:18 Store #2 - Complete ReTool 00:29:46 Less Equipment and More Revenue?? 00:30:15 Creating the Best Customer Experience 00:39:37 Equipment Mix - Go BIG! 00:40:08 Improvements in Revenue 00:41:10 Store #3 - A New Build 00:42:29 Finding the Property 00:47:29 How Wide Should the Aisles Be?? 00:54:28 Looking to Other Industries for Ideas 00:57:10 Store #4 - Owning the Real Estate 00:59:53 What's Next? 01:01:10 A CASH AWARD for New Laundromat Owners!! 01:04:06 Paying It Forward Learn more about your ad choices. Visit megaphone.fm/adchoices