TODAY OUR GUEST IS Ozow’s Chief Operating Officer, Jerome Touze.

• The global pandemic has shifted how millions of people transact.
• While there has been an acceleration of contactless and cashless solutions, many low-income earners and businesses within the informal economy have been excluded from many of these services – including being able to transact online.
• Global research done by Mastercard found that 88% of South Africans view contactless payment as a cleaner and safer way to pay.
• This is supported by the increased usage of QR codes, e-Wallets, and other contactless payment options.
• But, the latest annual report for the Payment Association of South Africa  noted that this isn’t the case for everyone – especially low-income earners.
• Recent data collected by The South African Social Security Agency showed that many people still access cash via ATMs, retailers, or the Post Office despite the fear of contracting Covid-19.