The South African Revenue Service has revamped its IT systems in preparation for tax filing season. 
Over five million South African taxpayers are expected to use the SARS MobiApp or eFiling platform to file their tax returns this year. 
In light of the COVID-19 crisis, a record number of people are expected to turn to the taxman’s online services for the 2020/21 filing period, with the organisation encouraging South Africans to use its online platforms instead of visiting the branches.
The revenue collection for the 2020/21 filing period is expected to be R304.1 billion lower than the 2020 budget estimate. 
This is attributed to a shrinking tax base, as a result of the massive job losses and business closures due to the ramifications of the COVID-19 pandemic.