MAKING CENTS:
SARS kicks off tax season with charter outlining taxpayers' rights
The South African Revenue Service (SARS) is taking steps to improve the
service delivered to taxpayers with the release of the Service Charter
which outlines taxpayers’ rights and responsibilities as well as service
standards they can expect from the agency.
Acting SARS commissioner Mark Kingon told media at a briefing at the
SARS contact centre in Alberton on Monday, that the Service Charter sets
out what the public can expect from SARS. The last one had been
published in 2007.
He urged South Africans to become familiar with the document. It sets
out obligations of taxpayers, such as to make sure their declarations are
correct and that they file returns timeously and honestly and not claim
fictitious deductions. In turn SARS promises the South African public that
the agency will be professional, courteous and treat taxpayers with
"utmost respect", said Kingon.