In Ep 11, Dr. Shaw introduces the notion of building character in children. She discusses what good character means, and she reads her children's book titled Sorry aloud as an illustration of character development. In that book, a child learns that just saying "I'm sorry" isn't enough... one needs to change their behavior to demonstrate true remorse.  Dr. Shaw reviews the book's talking points.  She then concludes by asking listeners to continue to provide feedback.