Would you like look behind the scenes of sales and aftersales? Let's do that together with Simon Hartmann. He is a General Manager of the STAR Cooperation. He is an expert in sales and aftersales. With years of experience in the automotive industry in more than 40 foreign markets. Just a few highlights of our conversation with Simon «If you starting you approach with the risk assessment, I think you have done really your homework.» «It is very important to be a role model each and every time, also for the employees or for partners.» «Sustainability standards are also supported by investors.» IMPORTANT LINKS AND MENTIONSIf you would like to learn more about about risk and risk assessment, the following episodes might be also of interest: Episode 004: https://sonjastirnimann.ch/podcast/how-to-improve-the-risk-identifcation-process/ (How to improve the Risk Identifcation Process) Episode 012: https://sonjastirnimann.ch/podcast/012-three-perspectives-to-identify-risks/ (Three perspectives to identify risks) Episode 017: https://sonjastirnimann.ch/podcast/017-the-9-core-sectors-to-identify-risks-in-the-business-model/ (The 9 core sectors to identify risks in the business model) Episode 023: https://sonjastirnimann.ch/podcast/023-five-source-to-challenge-your-risk-landscape/ (Five source to challenge your risk landscape) THANK YOU FOR SHARING, SUBSCRIBING AND REVIEWINGThank you for joining me on this episode of THE HUMAN FACTOR – Corporate Integrity Matters. If you enjoyed this episode, please share, subscribe, and review on Apple Podcasts or Google Play Music so more people can enjoy the upcoming episodes. Don’t forget to follow and connect with me on https://ch.linkedin.com/in/sonjastirnimann (LinkedIn), https://twitter.com/stirnimannsonja?lang=de (Twitter) and https://www.instagram.com/sonja.stirnimann/?hl=de (Instagram). I am looking forward meeting you there. YOU ARE IMPORTANTLet me know what topic you would like to have on spot–via contact@corporateintegrityconcepts.com Further information about Corporate Integrity can be found on http://www.coporateintegrityconcepts.com (www.coporateintegrityconcepts.com) And if you are interested in becoming part of the amazing movement, join us http://www.corporateintegrityacademy.com (www.corporateintegrityacademy.com)