Robin Carberry is a personal development and business coach and I wanted to have her on the podcast to talk about her program Onboard Like a Boss. Join us as we talk about the onboarding process, how it can build (or kill!) your business, and how it can help develop the know, like, and trust factor with clients. Topics discussed in this episode: How the onboarding process can build (or kill) your know, like, and trust factor The importance of vetting/prepping clients during the discovery call process Visibility and how it relates to the onboarding process Stumbling blocks that Robin has seen most often with her clients Building trust and setting up your client (and yourself!) for success through an onboarding system