1. Sensory Acuity
2. Skin Colour etc
3. Sensory Acuity
4. Rapport
5. Rapport Theory
6. Matching and Mirroring
7. Matching and Mirroring Physiology
8. Matching and Mirroring Voice
9. Matching and Mirroring words
10. Iindicators of rapport
11. Pacing
12. Intro to rep systems