1. Being a student
2. Letting go of "avoiding"
3. Events, meetings, conventions, workshops
4. Application
5. Repetition & experience
6. The reflexes
7. A.I.C.
8. "The inner game", the skills
9. What you do daily
10. Being a closer
11. Transaction skills - Asking
12. Free of guilt & stories
13. The skill of receiving, "Master Receiver"