1. How do I close sales
2. Why you don't close sales
3. Closing is a skill and an art
4. The process of closing
5. Asking the questions in a sequence
6. The questions a.) Small Talk b.) Fact Finding c.) Rapport Building
7. Setting the sale
8. Qualifying questions
9. Scheduling the appointment
10. Trial closing
11. 3-way calling
12. Closing the sale
13. Closing is an identity