- Connecting with yourself
- Connecting with others
- The psychology of asking
- The psychology of answering
- Listening (what is meant vs what is said)
- Leading a conversation
- Receiving Yes's
- Setting the sale
- Interrupting - when necessary
- Letting go of the
A. Conversation
B. Person
C. Emotion
- The energy-charisma
- Handling objectives and u-turns (posture)
- Connecting Purpose
A. Just to connect
B. To qualify
C. For a specific result