- Connecting with Yourself
- Connecting with Others
- The Psychology of Asking
- The Psychology of Answering
- Listening ( What is meant vs. what is said)
- Leading a conversation
- Receiving Yes'
- Setting the sale
- Interrupting - When Necessary
- Letting Go of the:
A. Conversation
B. Person
C. Emotion
- The Energy - Charisma
- Handling objections. U-turns (Posture)
- Connecting purpose:
A. Just to connect
B. To qualify
C. For a specific reason