1. Connecting with Yourself
  2. Connecting with Others
  3. The Psychology of Asking
  4. The Psychology of Answering
  5. Listening ( What is meant vs. what is said)
  6. Leading a conversation
  7. Receiving Yes'
  8. Setting the sale
  9. Interrupting - When Necessary
  10. Letting Go of the:
    A. Conversation
    B. Person
    C. Emotion
  11. The Energy - Charisma
  12. Handling objections. U-turns (Posture)
  13. Connecting purpose:
    A. Just to connect
    B. To qualify
    C. For a specific reason