Over communicate and listen. These are key traits for any manager to have, but they are especially important during a time of transition; transitions such as re-organization, layoffs, new management, etc. Ultimately, it can be the difference between your employees feeling good about the impending change or breeding negativity. Part of that comes in preparing for the unknown. After all, many of tomorrow’s most important opportunities and threats are unpredictable. Something you may not have yet thought of or currently does not exist could change your entire organization in ways you cannot imagine. In this week’s episode of Managing to Make a Difference, Kim Turnage and Larry Sternberg discuss the importance of being tolerant during times of great change and offer insights into how best to navigate tough transitions in the workplace.