The managers vs. workers pendulum is always in motion, but this week we look at a couple trends that signal that the tension might get higher in 2023.

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SHOW NOTES:

  • Gartner’s Maverick Research group - Stop investing in IT Skills
  • StackOverflow’s survey of Emerging Technologies
  • Amazon’s head of HR rejects employee petition to work from home
  • “Does IT Matter?” (book, 2004, Nicholas Carr)
  • Hollowing Out (definition)

WHAT HAPPENS AFTER THE GREAT RESIGNATION AND QUIET QUITTING?

  • Economic changes put the leverage back into management’s hands
  • Everything gets re-evaluated when budgets get tightened
  • Managers look to offload accountability to external sources

HOW TO COMMUNICATE VALUE vs PRODUCTIVITY vs COST SAVINGS

  • Many companies look at AI as a 1:1 replacement for tasks and people vs. looking at it to augment people.
  • Companies outsourced IT in the late 1990s and early 2000s, hollowing out IT. Will that become a new trend in the 2020s again?
  • Today’s engineers see things like low-code as not being viable, but see AI as being a way to augment their work (not replace it).
  • Do companies know how to determine what isn’t differentiated vs. requiring creativity or can create differentiation?
  • Workers have had quite a bit of freedom of movement for the last 10+ years. Will that continue into the next decade? How much does the remote-work trend impact this?
  • Gartner expects 75% of needed IT roles will go unfulfilled by 2030 (up from 25% in 2023)
  • Big companies (e.g. Amazon) are pushing back on remote-work demands from workers.

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