Episode 53, recorded November 20, 2020, discusses hiring tactics for some new positions and how to evaluate the work of graphic designers and content creators. After a brief technical interruption, the episode finishes with an update on some new courses and a look at how communication processes are evolving. Sections include:

• 00:00 - Ins and outs of graphic design
• 22:50 - Content development vs. instructional design
• 29:50 - New and updated courses
• 46:00 - Communication process improvement